Medical Assistant - Lexington Primary Care

OhioHealth•Lexington, KY

12d

About The Position

This position performs administrative and clinical duties delegated by a physician and assists with patient care in compliance with the Ohio Administrative Code. Duties include routine clinical and administrative work needed to support the assigned practice; specific duties may vary based on the practice’s size and specialty. The Medical Assistant supports efficient patient flow, prepares patients for visits, provides services and education as directed by providers and within applicable licensure, policy, and scope of practice, and contributes to continuity and quality of care. The role also supports documentation, practice operations, quality improvement, patient safety, and staff training. As a High Reliability Organization, OhioHealth expects the role to focus on safety, quality, and efficiency while performing job duties.

Requirements

High school diploma or equivalent.
At least one of the following: completion of a high school Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.
Successful completion of Care Connect EMR documentation skills.

Responsibilities

Facilitate efficient and effective patient flow, prepare patients for visits, and provide services as directed by providers and within applicable licensure, policy, and scope of practice.
Complete Care Connect EMR documentation skills requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment; communicate equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Communicate and collaborate with the health care team and anticipate its needs to support continuity, quality of care, and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Maintain documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and implement recommendations to improve operational efficiency or introduce services in areas of responsibility.
Maintain professional competence, knowledge, and skills through ongoing study of the professional field and best practices.
Complete required ongoing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Serve as a subject-matter expert or resource to the department, unit, or practice in areas such as quality, performance improvement, and EMR systems (for example, as an EPIC Super User).
Oversee efficient patient flow, prepare patients for visits or admission, and provide services and education as determined by providers and within applicable licensure and policy.
Lead and support development of standard work and develop necessary customizations.
Serve as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements.