Medical Assistant OBGYN

Banner Health

6d•Onsite

About The Position

The Medical Assistant works alongside physicians and healthcare staff in the OB-GYN department at Banner University Medical Center Phoenix, supporting clinicians and nursing staff in providing medical care and direct patient care. The role serves patients across a broad age range in a friendly, customer-focused, fast-paced clinic environment and contributes to a positive patient experience. Duties include taking vital signs, conducting patient intakes, completing FMLA paperwork, and calling patients. The position works under the direct supervision of providers and may involve travel between the Phoenix clinic locations at 1441 N. 12th St. and 4200 E. Camelback. The role offers room for growth in an academic medical environment, tuition reimbursement, and no weekends. The schedule is 40 hours per week, Monday through Friday, 7:00 a.m. to 5:30 p.m. Cerner access may be restricted from placing orders and prescription refills.

Requirements

High school diploma, GED, or equivalent working knowledge.
Graduation from an accredited medical assisting program and completion of an approved medical assistant training program as defined by state regulations.
Medical Assistant certification is required. An uncertified Medical Assistant may be placed in the role for up to 12 months from hire to obtain certification. Accepted certifications include RMA with current AMT membership, CMA with current AAMA membership, CCMA with current NHA membership (test administered after 7/1/2017), or NCMA with current NCCT membership.
BLS certification.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.
For employees working in specified Banner behavioral health settings serving children, an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment; an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores; report changes in patient condition to clinicians.
Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs; serve as a chaperone as needed; follow universal precautions and use personal protective equipment; prioritize patient flow.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients; provide support to clinicians; and administer medications when authorized by policy or direction.
Provide clerical support for patient notifications and documentation, maintain complete medical records, and provide accurate and timely billing information for patient encounters.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; sterilize equipment and instruments according to procedures; follow manufacturer recommendations and OSHA guidelines for hazardous substances; and arrange equipment maintenance and repairs.
Monitor medication and immunization inventory, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers, demonstrate service orientation and teamwork, and complete projects within the scope established by the project manager or supervising Medical Assistant.
Complete required onboarding and orientation activities, including simulation training as needed or directed.
Coordinate with staff, physicians, patients, families, external healthcare institutions, community providers, and agencies regarding patient care; obtain or clarify information from physician offices; and prioritize information from multiple sources to support patients and families through changes in health status.