Medical Assistant

Banner Health • Mesa, AZ

3d • Onsite

About The Position

Banner Health Clinic – Country Club is seeking a compassionate Medical Assistant to join its family-centered primary care team, which serves patients from infancy through senior years. The practice provides high-quality care, including women’s health and minor procedures, and offers a positive, team-oriented environment that encourages learning and growth. The clinic has served the East Valley for more than 30 years.

The Medical Assistant supports clinicians and nursing staff in providing and evaluating direct patient care, using specialized knowledge, judgment, and skills to promote an excellent patient experience. The role works under the direct supervision of providers and interacts with patients, families, staff, physicians, and external health care contacts.

The clinic is open Monday through Friday, with no evening or weekend hours. The posted shift is Monday through Friday, 8:00 a.m.–5:00 p.m.; candidates must be flexible to work a 40-hour schedule within the clinic’s operating hours of 7:00 a.m.–6:00 p.m. Uncertified candidates who complete an accredited MA program and hold an MA diploma may be considered, with 12 months after starting employment to obtain national certification. Banner provides study materials and pays the certification cost; successful certification results in a pay increase. A $2,000 sign-on bonus is offered to certified, experienced Medical Assistants; details are discussed with the recruiter.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
• Active Medical Assistant certification from one of the following: Registered Medical Assistant (RMA) from American Medical Technologists (AMT); Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Certified Clinical Medical Assistant (CCMA) from the National Health Career Association (NHA); or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).
• BLS certification required upon hire.
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized manner.
• Candidates without certification may be considered if they completed an accredited MA program and have an MA diploma; they must obtain national certification within 12 months of employment.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance, managed care operations, EMR, and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report indications of a change in patient condition to the clinician.
• Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed and use universal precautions and personal protective equipment.
• Prioritize patient flow through the clinical process.
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients and serve as a resource to clinicians.
• Administer medications in accordance with established policies and procedures or as directed.
• Provide clerical support for patient notifications and documentation, maintaining complete medical records and supplying accurate, timely billing information for patient encounters.
• Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
• Perform basic equipment maintenance and coordinate repairs when needed.
• Order supplies as directed and stock patient care areas; manage medication-related tasks, including expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
• Complete required onboarding and orientation activities, including simulation training, as needed or directed.
• Prioritize information from multiple sources to support patients and families as health status changes, and communicate with physician offices to report, request, or clarify information.

Benefits

• $2,000 sign-on bonus for certified experienced Medical Assistants.
• Banner-provided Medical Assistant national certification study materials and payment of the certification cost for eligible uncertified hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED