Medical Assistant, Family Medicine

Sutter Health•Mountain View, CA

12d

About The Position

Provides clinical and clerical support to providers and members of the patient care team by performing back-office and patient-related tasks that support high-quality patient care. Helps ensure smooth patient flow and departmental workflow, and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician. The role is in Family Medicine at Sutter Health’s PAMF-Palo Alto Medical Foundation CAD organization. The position is regular, non-exempt, and scheduled for 40 hours per week. Employees may handle hazardous or potentially hazardous drugs in accordance with applicable NIOSH and USP 800 guidelines.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Validated competence in basic Medical Assisting skills, including taking vital signs, preparing patients for examination, and administering injections.
Ability to interpret information and instructions in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including prioritizing assignments and working within standardized procedures and scientific methods to meet objectives and deadlines.
General knowledge of Microsoft Office Suite applications, including Word, Excel, and Outlook, and electronic health records.
Ability to prioritize work within standardized policies, procedures, and scientific methods.
Ability to work independently and as part of a team, manage multiple tasks, and work in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by choosing from established solutions.
Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

Provide clinical and clerical support to providers and the patient care team.
Perform back-office and patient-related tasks in support of high-quality patient care.
Help ensure smooth patient flow and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, families or support groups, and other healthcare providers.
Perform duties under the direction of a clinician.
Handle hazardous or potentially hazardous drugs when required, following applicable NIOSH and USP 800 guidelines.