Medical Assistant

Mercy Medical Center • Baltimore, MD

14d

About The Position

Provides general Medical Assistant assistance to Cardiology physicians in an outpatient setting within the hospital or Hub Sites. The role supports Cardiology providers at the front desk and in the back office, with approximately 80%–90% of the work in the back office and front-office coverage as needed. Front-office responsibilities include checking in patients, verifying insurance and insurance requirements such as referrals and authorizations, collecting co-pays, and scheduling visits, testing, and procedures. The employee applies age-appropriate growth and development principles when providing individualized care to adolescents, adults, and geriatric patients. Employees are expected to support Mercy Medical Center’s mission and its commitment to accessible, high-quality care, service, and value. Coverage at other Mercy sites may be required.

Requirements

• High school diploma or GED.
• At least one year of experience; experience in a medical office setting is preferred.
• Computer proficiency and technical aptitude, including ability to use one or more of Microsoft Word, PowerPoint, Excel, Outlook, Meditech (if applicable), Epic (if applicable), and Performance Manager/NetLearning.
• Ability to read, write, and speak English understandably.
• Ability to work independently and make independent decisions when circumstances warrant.
• Ability to communicate effectively and deal tactfully with personnel, visitors, patients, physicians, customers, and the general public.
• Flexibility, personal integrity, and ability to function effectively as part of a team.
• Ability to follow written and oral instructions.
• May be required to travel to satellite offices.

Nice To Haves

• CPR certification is preferred.
• Experience in a medical office setting is preferred.

Responsibilities

• Provide general Medical Assistant assistance to Cardiology physicians in an outpatient hospital or Hub Sites setting.
• Provide front- and back-office support to Cardiology providers, with 80%–90% of the role focused on back-office work.
• Check in patients, verify insurance and related requirements such as referrals and authorizations, collect co-pays, and schedule visits, testing, and procedures as needed.
• Apply principles of growth and development appropriate to the ages of patients served when providing individualized care.
• Support Mercy Medical Center’s goals and mission, including its commitment to accessible, high-quality care, service, and value.
• Cover other Mercy sites when required.

Benefits

• Competitive health, prescription, vision, and dental benefits and wellness credit for eligible employees.
• 403(b) retirement plan with company match and catch-up provision.
• Paid Time Off (PTO) and company-paid holidays.
• Tuition reimbursement.
• Mental health resources and employee wellness opportunities through the Employee Assistance Program.
• Employer-paid short- and long-term disability benefits for eligible employees.
• Voluntary benefits.
• Discounts on auto and home insurance and Verizon plans.
• Rewards and recognition program.

What This Job Offers

• Education Level: High school or GED