Medical Assistant (Credentialed/Certified) - Decatur (4678)

Southern Illinois University School of Medicine•Decatur, IL

3d•Onsite

About The Position

The Medical Assistant performs clinical and clerical duties for the Department of Internal Medicine Ambulatory Care Facilities Outreach Clinics. This position is on site only. The role requires knowledge of medicine clinic operations and policies, professional and courteous communication, confidentiality in handling patient and office information, and the ability to work effectively with different personalities during periods of mild or high stress. The position supports the mission and behavioral standards of SIU School of Medicine and provides service through collaboration, compassion, respect, integrity, accountability, diversity and inclusion, and continuous learning and improvement. The employee must be sensitive to the needs of underrepresented minority populations. Pre-employment background screening is required.

Requirements

High school graduation or equivalent.
Current and valid medical assistant certification from an approved certifying board as defined by the employing institution.
Knowledge of medicine clinic operations, policies, and procedures.
Ability to deal effectively with different personality types during periods of mild and high stress.
Excellent communication skills and proper telephone usage.
Professional and courteous manner when dealing with the public.
Ability to maintain strict confidentiality regarding patient-related information and office concerns.
Sensitivity to the needs of underrepresented minority populations.
Successful completion of pre-employment background screening.

Responsibilities

Prepare patients for examinations by obtaining vital signs, reason for visit, medication lists, and allergies.
Perform patient testing, including EKG, pulse oximetry, accucheck, and urinalysis.
Assist nurses or physicians with patient procedures as directed.
Perform dressing changes and remove staples or sutures as directed.
Refill medications in accordance with department and SIU Medicine protocols.
Under nurse supervision, answer patient telephone calls and direct them to the appropriate person.
Notify patients of test results as directed by the provider.
Float between areas when needed.
Stock examination rooms daily with supplies required for clinics.
Maintain clinic equipment quality-control, maintenance, and calibration records, including accucheck controls, refrigerator temperatures, and urinalysis controls.
Collect and bag soiled linen from clinic examination rooms.
Clean and sterilize instruments used for patient care according to established guidelines.
Prepare clinic charts by ensuring test results and office notes are available for physicians before patients arrive.
Complete insurance pre-certification and referral paperwork; prepare and send no-show letters; sort faxes and mail; and scan documents into the Electronic Health Record.
Enter requisitions into the Electronic Health Record for medications, laboratory, radiology, and other diagnostic tests following provider orders.
Schedule patient appointments.
Provide reception backup as needed.
Perform other duties as assigned by the RN or Charge Nurse.