Medical Assistant (Credentialed/Certified)

University of Illinois Chicago•Peoria, IL

8d•Onsite

About The Position

The Medical Assistant (Certified/Credentialed) supports the daily activities of the UICOMP multi-specialty clinic, including women’s health and geriatrics. The role performs clinical and clerical functions, including patient prior authorizations, triage, rooming patients, and accurate documentation in the electronic health record. The Medical Assistant also assists with follow-up appointment scheduling, surgery scheduling, and coordination of diagnostic testing and procedures. The position is onsite in Peoria, Illinois, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. It is intended to be eligible for benefits, including health, dental, vision, and life insurance, a retirement plan, paid time off, and tuition waivers for employees and dependents. Illinois residency is required within 180 days of employment. Work authorization sponsorship is not available.

Requirements

High school graduation or equivalent.
Current and valid medical assistant certification from an approved certifying board as defined by the employing institution.
Illinois residency within 180 days of employment.
Work authorization sponsorship is not available for this position.

Nice To Haves

Phlebotomy training or certification.
Experience working with the Epic EMR.
Skill in performing venipuncture.
Skill in operating diagnostic equipment such as diabetes monitoring devices and urinalysis equipment.
Ability to maintain patient and family confidentiality.

Responsibilities

Answer inbound clinic calls and ensure timely communication.
Schedule follow-up appointments as needed.
Greet patients during check-in, verify insurance information, and update demographic details.
Support office operations by reviewing and processing referrals, obtaining pre-authorizations, and managing related documentation.
Maintain accurate and complete patient records in the electronic health record (EHR), following provider instructions and clinic protocols.
Generate and compile statistical and operational reports, including patient volumes, provider caseloads, and service utilization data.
Collaborate with the care team to support a positive patient experience and smooth clinic workflow.
Provide clinical support under the direction of the physician and nurse.
Escort patients to exam rooms while ensuring their comfort and privacy.
Obtain and accurately record vital signs, including blood pressure, temperature, height, weight, pulse, and respirations.
Review and update patient medications, allergies, and reason for visit in the EHR.
Alert the provider to abnormal findings or concerns identified during patient intake.
Prepare exam and procedure rooms, maintain cleanliness, restock supplies, and handle soiled linens according to clinic protocols.
Receive, organize, and track medical and office supplies to support inventory management and clinic operations.
Enter provider orders into the EHR in accordance with institutional policies, including medication, laboratory, and diagnostic imaging orders.
Coordinate communication between departments by dispatching messages and scheduling appointments for patients referred to other services or healthcare facilities, as directed by medical staff.
Communicate with patients to schedule provider-ordered diagnostic testing or procedures and follow up to confirm attendance and results when applicable.
Assist with data entry, record management, and other administrative tasks to support clinic efficiency.
Perform other related duties and participate in special projects as assigned.