Certified Medical Assistant - Decatur

Springfield Clinic•Decatur, GA

About The Position

The Certified Medical Assistant assists physicians, optometrists, nurse practitioners and physician assistants, registered nurses, and licensed practical nurses with direct and indirect patient care, laboratory procedures, charging, and medical records. The role combines clinical support with administrative and clinic-workflow duties and operates in an office setting during the hours the clinic is available to patients and families.

Requirements

  • Graduate of an accredited medical assisting program, as required by the certifying body.
  • Maintain RMA, CMA, or NCMA credentials according to the certifying body's requirements and provide a copy of credentials to Human Resources before the certification expires.
  • At the time of hire, be registered or certified as a Medical Assistant through AMT, AAMA, NCCT, NHA, AAH, or NAHP. Credentials from another certifying body require review and approval by the Director of Nursing.
  • Obtain CPR certification following American Heart Association guidelines within 30 days of hire.
  • Follow applicable clinic policies and standards, infection-control policies, OSHA requirements, and privacy requirements.

Nice To Haves

  • High school graduation or GED is preferred.

Responsibilities

  • Organize the nursing station and work area to support effective workflow.
  • Organize written medical information for physician and nursing review and place it in the medical record in the correct order; proofread appropriate dictation.
  • Assist with phone calls for physicians, nurses, and receptionists; schedule appointments based on patient needs.
  • Open and distribute mail, file office information, and organize written communications.
  • Order office and medical supplies using cost-containment methods; stock exam rooms and clean them according to infection-control policies.
  • Follow clinic policies, including the Nursing Dress Code Policy, and adhere to clinic performance standards.
  • Interview patients about their chief complaint and document the information in the medical record; take and document vital signs.
  • Perform office procedures, such as sterile urine catheterization, suture removal, staple removal, or cast removal, under the direction of a nurse practitioner, physician assistant, or physician.
  • Order diagnostic tests, exams, and procedures according to physician orders; prepare patients for physician exams.
  • Provide instructions for home care and medications under the direction of a nurse practitioner, physician assistant, or physician.
  • Administer oral and subcutaneous medications under provider direction, and administer allergy injections only under the direct supervision of the physician who prescribed the antigen.
  • Perform insurance pre-certifications and referrals as needed.
  • Provide patient and family education and reinforce patient teaching under provider direction.
  • Call prescriptions in to pharmacies, provide patient instructions, and document these actions under provider direction.
  • Schedule procedures and surgeries as needed.
  • Comply with Springfield Clinic incident-reporting policies and procedures and required OSHA and Springfield Clinic training and accomplishments.
  • Provide excellent customer service and follow Springfield Clinic's Code of Conduct and Ethics Standards.
  • Perform other job duties as assigned.
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