Medical Assistant-Quick Care Clinic

Driscoll Children's Hospital•McAllen, TX

About The Position

The Medical Assistant assists health care providers and clerical staff in ambulatory patient care areas, providing developmentally appropriate care for the ages of patients served. The role performs routine and specialized clinical and administrative tasks, including taking and documenting vital signs and physical measurements, preparing patients and equipment, assisting providers during examinations and treatments, performing authorized point-of-care tests and phlebotomy, processing specimens, and administering prescribed medications and immunizations. The position also supports clinic operations through appointment scheduling, patient reception, telephone calls, insurance pre-authorizations and forms, chart preparation, records management, billing-related tasks, and coordinating reports, admissions, and procedures. The Medical Assistant promotes safety and infection control, maintains quality-control documentation, communicates with licensed staff, supports patient flow and guest relations, and follows hospital policies, confidentiality requirements, and applicable procedures.

Requirements

High school diploma or GED.
Completion of a medical assistant training course accredited by the Bureau of Private Postsecondary and Vocational Education in the Department of Consumer Affairs or by CAAHEP.
Basic computer knowledge.
Current BLS certification, or obtain it within six months of hire.
Attempt national certification or registration as a Medical Assistant (CMA or RMA) within two years of hire.

Nice To Haves

Prior experience as a certified medical assistant.

Responsibilities

Assist health care providers and clerical staff in ambulatory patient care areas and provide developmentally appropriate care.
Prepare patients for examinations and assist physicians with equipment, treatment, examination, and testing.
Measure and document vital signs, height, weight, immunizations, and allergy status; report abnormal vital signs to a nurse or physician.
Perform authorized waived testing, including glucose monitoring, urine dipstick, rapid-strep, hemoccult, and urine pregnancy tests; complete competency validations and quality-control documentation.
Perform venipuncture, finger-stick, and heel-stick procedures; process specimens, perform authorized tests, and report results according to policy.
Maintain laboratory records and identify and address or report problems that may affect test performance or results.
Promote patient and personnel safety and infection control; use equipment safely, clean toys according to policy, and respond to emergency situations.
Collaborate with licensed nursing staff to ensure required patient care is administered and documented; stock supplies and examination rooms daily.
Administer prescribed medications and immunizations and provide health teaching and counseling as ordered by a medical provider.
Schedule appointments, receive payments, maintain x-ray and other medical records, perform secretarial tasks, and complete insurance forms.
Answer telephones, greet patients, prepare and complete charts, obtain diagnostic reports and dictations, arrange hospital admissions and procedures, and reinforce physician discharge orders.
Enter data into computer systems to maintain office and patient records and call pharmacies to authorize medication refills as ordered by a physician.
Maintain confidentiality, follow hospital policies and ethical and corporate compliance guidelines, and communicate with the unit, department, and hospital.
Attend staff meetings and all mandatory in-services, notify licensed staff or a supervisor when assigned tasks cannot be completed, and monitor clinic patient flow and guest relations.