Medical Assistant-Quick Care Clinic

DRISCOLL HEALTH PLAN•McAllen, TX

About The Position

The Medical Assistant assists healthcare providers and clerical staff in ambulatory patient care areas, providing developmentally appropriate care for patients of the ages served and performing routine and specialized tasks. Duties include taking and documenting vital signs and physical measurements, preparing patients for examinations, assisting providers during examinations and treatment, performing authorized point-of-care testing and phlebotomy, processing specimens, and administering prescribed medications and immunizations. The role also supports clinic operations through appointment scheduling, telephone and reception duties, patient and office record maintenance, insurance forms and pre-authorizations, chart preparation, retrieval of diagnostic reports, and coordination of admissions and procedures. The Medical Assistant promotes safety and infection control, maintains testing quality-control records, collaborates with licensed nursing staff, stocks supplies and exam rooms, and helps monitor patient flow and guest relations.

Requirements

High school diploma or GED.
Completion of a medical assistant training course accredited by the Bureau of Private Postsecondary and Vocational Education in the Department of Consumer Affairs or by CAAHEP.
Basic computer knowledge.
Current BLS certification, or obtain it within six months of hire.
Attempt national certification or registration as a Medical Assistant (CMA or RMA) within two years of hire.

Nice To Haves

Prior experience as a certified medical assistant.

Responsibilities

Maintain confidentiality, follow hospital policies and procedures, and adhere to ethical, corporate compliance, and integrity guidelines.
Schedule appointments; receive payments; maintain x-ray and other medical records; perform secretarial tasks; and complete insurance forms.
Enter data into computer systems to maintain office and patient records.
Prepare patients for examinations and accurately measure and document vital signs, height, weight, immunization information, and allergy status.
Identify abnormal vital signs and report them to a nurse or physician.
Prepare equipment and assist physicians during treatment, examinations, and testing.
Perform authorized waived testing, including glucose monitoring, urine dipstick, rapid strep, hemoccult, and urine pregnancy tests.
Complete annual competency validations; label testing controls with opening and expiration dates; maintain quality-control monitoring; and document results accurately and legibly.
Perform venipuncture, finger-stick, and heel-stick procedures according to hospital policy.
Process laboratory specimens, perform authorized tests, report results according to policies and procedures, and maintain required proficiency-testing and quality-control records.
Identify problems that may affect test performance or reporting, correct them promptly when possible, or notify the nurse in charge.
Follow infection-control guidelines, promote patient and personnel safety, use equipment safely and effectively, clean toys according to hospital policy, and respond to emergencies.
Collaborate with licensed nurses to ensure required nursing care is administered and documented.
Stock supplies and examination rooms daily.
Provide health teaching and counseling as ordered by the medical provider, and administer prescribed medications and immunizations.
Maintain communication within the unit, department, and hospital; attend staff meetings or document review of meeting minutes; and attend all mandatory in-services.
Notify licensed staff or a supervisor when assigned tasks or responsibilities cannot be completed.
Monitor patient flow and guest relations to promote customer service.