Medical Assistant (MA) - OP Infusion Therapy

Mercy Health • Paducah, KY

2d

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under a provider’s direction, the Medical Assistant contributes to completing the patient’s chief complaint, including collecting measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature. The role documents patient and family needs, participates in planning and implementing patient care, and may administer ordered medications within the Medical Assisting scope and state guidelines.

The position supports clinical and administrative operations, identifies and reports significant changes in patient condition, troubleshoots issues, and escalates problems to the provider, supervisor, or appropriate internal resource. The Medical Assistant shows patients to examination rooms and prepares them for the physician. Other job-related duties may be required by the supervisor, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• Enrollment in an approved Medical Assistant program within 30 days of employment.
• Obtain an active Medical Assisting certification within 12 months of the start date. Accepted certifications include CMA, RMA, CCMA, NCMA, or NRCMA, subject to the stated South Carolina restrictions; ABR-OE may be accepted if the incumbent cannot obtain MA certification, also subject to the South Carolina restriction.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support from the American Heart Association at hire for BSMH locations.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Identify significant changes in patient condition through data collection and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines to meet patient care and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Record patients’ medical history, vital statistics, and information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
• Provide authorized prescription and drug refill information to pharmacies as directed by a provider.
• Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Complete skills or competency checklists to assist physicians with examining and treating patients, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED