Medical Assistant II- OP Infusion

IU Health•Bloomington, IN
•Onsite

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports completion of ordered procedures and treatments, smooth patient flow, general laboratory work, patient instruction, and accurate, timely completion of medical orders and referrals. It also includes registration and scheduling, maintaining EHR files, and general front-office functions as needed. The position may precept current medical assistant team members or MA externs at leadership’s request. The position is full-time, day shift, Monday through Friday, 8:00 a.m. to 4:30 p.m., at IU Health Bloomington Hospital, third-floor Outpatient Oncology/Hematology Clinic.

Requirements

  • High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; a high school diploma must be completed within 13 months from the start date.
  • 0–2 years of relevant experience.
  • Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
  • AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required according to unit or department specialty and patient-care policies.
  • Knowledge of OSHA, CLIA, and ADA.
  • Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies under current Clinical Policy, Point of Care, and Skills Competency checklists.
  • Basic math skills and accurate data collection and entry skills.
  • Ability to meet the technical and physical standards.
  • For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.

Nice To Haves

  • Knowledge of ICD-10 and CPT coding.

Responsibilities

  • Room patients for multiple providers throughout the clinic.
  • Obtain and document vital signs, medical histories, medications, and allergies.
  • Prepare patient charts and review records before appointments.
  • Assist with laboratory specimen collection and blood draws.
  • Administer injections and other provider-ordered treatments.
  • Communicate test results to patients under the direction of nursing staff and providers.
  • Coordinate follow-up care, referrals, and patient communications.
  • Perform direct patient-care duties and clinical support in accordance with organizational standards.
  • Ensure ordered procedures and treatments are complete and support smooth patient flow.
  • Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
  • Ensure medical orders and referrals are carried out accurately and in a timely manner.
  • Perform registration and scheduling activities according to organizational and departmental procedures.
  • Maintain EHR files and perform general front-office functions as needed.
  • May precept current MA team members or MA externs at leadership’s request.

Benefits

  • 401(k) retirement savings with employer match.
  • Tuition reimbursement.
  • Student loan forgiveness through a government program for qualifying participants who meet applicable time and qualification requirements.
  • Employee Assistance Program with counseling at no cost.
  • Healthy Results wellness program, offering points that contribute to a biweekly financial incentive.
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