Medical Assistant Co-op

Beth Israel Lahey Health•Needham, AL
•$19 - $21

About The Position

The Medical Assistant Co-op student assists with the delivery of high-quality, safe clinical care and supports patient care and operational flow through clerical and clinical duties within the scope of their training and applicable practice setting. The role is intended for a student enrolled in a technical school Medical Assistant Co-op program seeking hands-on experience. The Medical Assistant works under the general supervision of the designated supervisor and collaborates with a clinical overseer where applicable. The student contributes to safe, age-specific patient care, works collaboratively with healthcare personnel, supports patient and family education, and follows unit policies, procedures, and practice guidelines. Duties include rooming patients, obtaining and documenting clinical information in the EHR, assisting providers during visits, preparing equipment and specimens, and communicating relevant findings or safety concerns to the provider. The position requires concurrent vocational or technical training in Nursing, 0–1 years of related work experience, and basic computer familiarity. The role involves medium physical work, including standing or moving for most of the shift and occasionally exerting up to 50 pounds of force. The listed base hourly pay range is $19.00–$21.00. Beth Israel Lahey Health requires staff vaccination against influenza as a condition of employment.

Requirements

  • Concurrent vocational or technical training in Nursing.
  • 0–1 years of related work experience.
  • Basic familiarity with computers and ability to navigate web-based applications at a basic level.
  • Ability to make decisions based on specific instructions, standard practices, and established procedures, generally with little or no supervision.
  • Ability to solve routine problems by following directions and procedures and identify process-improvement opportunities.
  • Ability to follow general instructions and procedures; work is monitored by a supervisor or manager.
  • Ability to read and write English to understand basic safety instructions, take direction, and communicate with patients, families, and staff.
  • Ability to understand spoken English and communicate in basic English with patients, families, and staff about routine matters.
  • Basic knowledge of fundamental concepts, practices, and procedures for routine situations; specialized knowledge is not required.
  • Ability to interact respectfully with employees, professional staff, and external contacts to share ideas, identify issues, obtain information, or deliver services.
  • Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
  • Competence to provide care to young adults ages 16–30, middle-aged adults ages 30–60, and elderly patients ages 60 and older.
  • Ability to perform medium physical work, exerting up to 50 pounds occasionally and/or up to 20 pounds frequently, and to stand or move around for most of the shift.
  • Must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Assist with patient care and operational flow through clerical and clinical duties within the scope of training and practice.
  • Provide safe patient care by organizing and coordinating care for assigned patients and families.
  • Participate in culturally competent care plans that identify patient problems, expected outcomes, and preventative measures.
  • Deliver care appropriate to the patient's age and provide care delegated by a provider, RN, or LPN within the scope of practice and competence.
  • Contribute patient- or family-provided information to assessment of health status.
  • Collaborate and communicate with nurses, physicians, colleagues, patients, and families to support quality and continuity of care.
  • Participate in and support patient and family education.
  • Follow unit policies, procedures, and setting-specific practice guidelines; help maintain patient safety and regulatory compliance.
  • Greet, identify, transport, or escort patients to examination rooms.
  • Obtain and document rooming information in the EHR, report findings as needed, and pend orders for provider signature when needed.
  • Ask about and document the chief complaint, symptoms, and symptom duration; obtain history and review medications.
  • Ask whether medication refills are needed and queue requested refills in the EHR.
  • Document drug and other allergies and smoking history.
  • Measure and document height, weight, blood pressure, pulse, respiration, and temperature.
  • Observe patients, document and report findings, and alert the provider when the patient is ready, communicating pertinent clinical information.
  • Notify the provider of abnormal vital signs, elevated pain scores, or safety concerns.
  • Assist the provider with visits and care, including preparing special equipment, instruments, and supplies.
  • Give patients instructions about diagnostic tests and procedures after the provider has educated them.
  • Prepare and label specimens obtained by the Medical Assistant or provider for transport in accordance with the labeling policy.
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