Medical Assistant (MA2006 - Boerne)

CommuniCare•Boerne, TX

About The Position

Under general supervision, the Medical Assistant performs front- and back-office duties and related support services. The role supports day-to-day clinic operations, patient care, registration, referrals, communication, recordkeeping, inventory, and customer service. Duties are performed within the medical assistant scope of practice and in accordance with applicable center policies and regulatory and accreditation requirements.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience as a Medical Assistant and/or a Medical Assistant diploma and/or certification.
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Knowledge of personal computers.
  • Ability to meet the listed physical and communication requirements, including fine motor dexterity, frequent repetitive hand and wrist motions, adequate hearing and vision, and the ability to sit, stand, walk, lift up to 25 pounds, push or pull up to 45 pounds, bend, and twist.

Nice To Haves

  • Experience with EMR/EHR.
  • Experience in a primary health care setting.

Responsibilities

  • Assist with day-to-day front- and back-office operations and complete medical assistant tasks in a timely and efficient manner.
  • Help coordinate referrals and patient communication.
  • Administer injections and assist with non-invasive and direct patient care procedures, including EKGs, vision and hearing screenings, and waived testing.
  • Assist with medical examinations as specified and within the medical assistant scope of practice.
  • Obtain patient medical histories and vital signs, complete and document quality metrics, and participate in preparation for internal and external center audits.
  • Perform medical assistant duties in all areas.
  • Maintain inventory of medical, immunization, and operating supplies; ensure equipment is calibrated, charged, and clean; and stock exam rooms.
  • Register patients, update patient information, enter demographic and other required information, verify and activate appropriate insurance plans, and accurately post encounter data to the appropriate funding or insurance plans.
  • Complete end-of-day reconciliation reports, reconcile collected cash with the system cash report, and secure and deposit cash in the safe.
  • Prepare for the next day's clinic by identifying appointment types, preparing charts, updating proof of income, preregistering patients, and screening patients for program eligibility.
  • Provide exceptional internal and external customer service, greet customers appropriately, address concerns before the interaction ends, and assist other departments as appropriate.
  • Perform other related duties as assigned.
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