Certified Medical Assistant, Full Time - Boerne, TX

Vivo Infusion•Boerne, TX

12d•Onsite

About The Position

The Certified Medical Assistant supports clinic operations by providing administrative assistance and patient care to patients, providers, and nurses. The role is responsible for greeting patients and assisting with medical support in the center. This position does not support the Infusion Suite. It is a full-time, non-exempt role based in Boerne, Texas, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The position reports to the Clinical Operations Manager. Compensation is $20.00–$23.00 per hour, with a performance-based annual bonus plan target of 5%. The role involves rooming patients, updating charts, communicating patient information to care providers, assisting during exams, collecting and processing lab specimens, administering injections and vaccines, obtaining treatment authorizations, and handling patient calls and messages. The Medical Assistant also helps maintain exam rooms and supplies, obtain records, support front-desk staff, and follow infection-control and company procedures. The ideal candidate has medical assistant certification, CPR/BLS certification before the start date, at least six months of clinical experience, prior administrative experience, and the initiative to work independently. The work environment may involve medical equipment, airborne particles, and hazardous or caustic chemicals. The role includes standing, walking, sitting, bending, reaching, and frequent use of hands, and may require personal protective equipment.

Requirements

High school graduate or equivalent.
Medical Assistant Certification required.
CPR/BLS certification required before the start date.
At least 6 months of clinical experience.
Prior administrative experience.
Self-motivated, with the ability to work independently as needed.
Outstanding communication and interpersonal skills, including the ability to communicate professionally and effectively with staff, patients, and physicians.
Computer skills for electronic recordkeeping.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

Phlebotomy and lab processing skills.
Experience with prior authorizations.
Experience with the eClinicalWorks system.

Responsibilities

Room clinic patients in person or virtually and update patient charts with required information.
Communicate pertinent patient data to providers and nurses to support quality and continuity of care.
Oversee efficient turnover of exam rooms.
Assist providers in exam rooms as requested.
Collect, prepare, and submit ordered patient lab specimens as directed.
Administer injections and vaccines.
Obtain prior authorizations for prescribed treatments and document them.
Triage patient phone calls and messages and document them appropriately.
Order and manage supplies under the direction of the manager.
Clean and stock exam rooms using approved facility disinfectant.
Assist in obtaining records required for patient charts.
Support front-desk staff as needed.
Communicate effectively and report patient issues as needed throughout the treatment day.
Follow company policies and CDC guidelines for infection control.
Immediately report unsafe conditions to the Clinic Manager.
Assist with proper handling and storage of hazardous materials.
Perform duties professionally and courteously, working efficiently under tight deadlines and high work volume.
Participate in emergency evacuation procedures in the event of fire or disaster.
Maintain confidentiality of company and patient records and adhere to HIPAA requirements.
Comply with company policies and procedures.
Participate in required staff, CQI, and educational meetings.
Request assistance or advice from a supervisor as needed.
Perform other duties as requested.