Medical Assistant - Student Health Evanston Full time Days

Northwestern Memorial Healthcare•Evanston, IL
•$19 - $26

About The Position

The Medical Assistant reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with relevant policies, procedures, guidelines, and regulatory and accreditation standards. The role supports physicians, nurses, and other licensed medical staff by helping maintain efficient patient flow, assisting with patient care, and performing related administrative functions. The Medical Assistant helps keep patient care areas neat, clean, and safe, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of eligibility to sit for one of the eligible certification exams (AAMA, AMT, NCCT, NHA, or NRCMA), with documentation as specified for the candidate’s training and graduation status.
  • Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts: CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
  • Sign an onboarding acknowledgment that certification must be attained within six months as a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Escort patients to exam rooms, verify identity using two identifiers, and prepare patients for examination.
  • Obtain and document accurate vital signs; update or confirm visit reasons, allergies, smoking history, and pharmacy information.
  • Promptly notify the provider and registered nurse of significant changes in vital signs or acute symptoms.
  • Anticipate and prepare equipment and supplies for visits; clean and prepare exam rooms for subsequent patients.
  • Respond to patient and clinic needs to expedite visits, maintain patient flow, and prioritize tasks.
  • Assist practitioners with medical and surgical procedures under established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
  • Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to protocols, and participate in environmental safety rounds.
  • Maintain vaccine and medication inventory; monitor equipment and instruments; assist with ordering supplies; and dispose of expired items correctly.
  • Follow office opening and closing procedures.
  • Accept and perform delegated responsibilities positively, offer assistance to colleagues, attend and participate in staff meetings, and communicate effectively with patients and the care team in person and by phone.
  • Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
  • Perform other duties as assigned by the Supervisor or Manager.

Benefits

  • Northwestern Medicine describes a wide range of benefits intended to support employees’ physical, emotional, and financial well-being and protection from unexpected life events; specific eligibility depends on employment classification.
  • Tuition reimbursement.
  • Loan forgiveness.
  • 401(k) matching.
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