Medical Assistant - Float Pool - Beverly Hills, CA

Military Spouse Corporate Career Network•Beverly Hills, CA

About The Position

As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, accurate telephone communication, and verifying patient information by interviewing patients and confirming the purpose of their visit. The role prepares patients for examinations by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting a summary of patient history. The Medical Assistant is also trained to schedule appointments and performs routine duties related to collecting and maintaining current patient demographic and insurance information.

Requirements

High school diploma or GED.
Vocational/technical diploma and Medical Assistant certificate from an accredited educational program.
Basic Life Support certification from the American Heart Association and/or the American Red Cross for Healthcare Providers, required upon hire.

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting.

Responsibilities

Greet patients, take appropriate vital signs, review current medications, and record information in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within the scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up examination and procedure rooms appropriately for patient visit needs.
Monitor inventory in clinical areas according to standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with quality assurance measures for suites, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection prevention standards, department policies, and guidelines.
Communicate accurately by telephone and verify patient information by interviewing patients and confirming visit purposes.
Perform preliminary physical tests and report patient history summaries.
Schedule appointments and collect and maintain current patient demographic and insurance information.