Medical Assistant - 32 hours

Sturdy Memorial Hospital•Attleboro, MA

1d•$20 - $30

About The Position

The Medical Assistant works under the Lead Medical Assistant and Practice Manager or Practice Supervisor to maintain efficient patient flow and provide quality care. As part of a healthcare team, the Medical Assistant provides comprehensive, nonjudgmental care in an outpatient setting and supports continuity of care, patient experience, and quality improvement. Clinical duties include rooming patients; taking and documenting vital signs; preparing patients and exam rooms; performing procedures and administering vaccines; handling prescription renewals, triage, chart reviews, lab results, and provider messages; and assisting with scheduling, referrals, prior authorizations, inbox management, and refills. The role also involves preparing and updating medical charts, communicating professionally with patients and healthcare professionals, working in the Electronic Medical Record (EMR), and understanding supply-management processes. The Medical Assistant may cross-train to assist front-desk staff as needed. The position requires the ability to perform its essential functions, including the required work hours, locations, and physical demands, with or without reasonable accommodation. The employee is expected to treat patients, colleagues, and visitors with dignity and respect, with sensitivity to differing needs, backgrounds, characteristics, and cultures. Duties and responsibilities may change at any time with or without notice.

Requirements

High school diploma or equivalent.
Medical Assistant Certificate.
Excellent interpersonal skills and ability to work as part of a team.
Ability to interact with patients in a way that promotes an excellent and safe patient experience.
Commitment to patient experience and quality improvement in the outpatient setting.
Ability to measure and document vital signs, take temperatures, draw blood, and measure weight and height.
Ability to obtain basic medical histories, including chief complaint, medication history, social history, and family history.
Ability to prepare patients for examinations with necessary medical supplies.
Knowledge of medical terminology and its appropriate use.
Ability to review, process, and route clinical documentation.
Ability to establish rapport with patients and provide patient education.
Ability to collaborate with healthcare professionals to provide outcome-oriented care.
Problem-solving ability and capacity to thrive in a fast-paced work environment.
Ability to perform essential functions, including required work hours, locations, and physical demands, with or without reasonable accommodation.
Ability to occasionally stand, walk, sit for extended periods, use hands to handle objects or controls, reach, climb stairs, balance, stoop, kneel, bend, crouch, crawl, talk, hear, taste, or smell.
Ability to occasionally lift and/or move up to 40 pounds.
Ability to perform repetitive upper-body motion for extended computer use.
Specific vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Graduate of a two-year accredited Medical Assistant program preferred.

Responsibilities

Assist with efficient patient flow and quality care as part of a healthcare team.
Room patients; measure and document vital signs, including temperature, weight, and height; and obtain basic medical histories.
Prepare patients for examinations and prepare exam rooms for providers between patient contacts.
Perform procedures and administer vaccines.
Handle prescription renewals, triage patient phone calls, review charts and lab test results, and respond to provider messages.
Obtain prior authorizations for office visits, prescriptions, and procedures or surgeries.
Assist with inbound and outbound referrals.
Prepare medical charts, including importing medications from pharmacies, preloading vaccines, and documenting pre-visit forms.
Assist in scheduling new and established patient appointments as needed.
Communicate professionally by phone with patients and healthcare professionals and follow leading-practice phone standards.
Evaluate patient phone calls and assist with inbox management and refills according to SMA policy.
Work appropriately in the Electronic Medical Record environment and office workflows.
Adapt to a busy office environment to meet care standards and support continuity of care.
Understand supply-management processes and needs.
Cross-train to assist front-desk staff if necessary.
Maintain clinical competency and pursue continuous education.
Maintain a safe and healthy environment for patients and coworkers by following standards and procedures.
Treat patients, colleagues, and visitors with dignity and respect, with sensitivity to differing needs and backgrounds.