Medical Assistant, Full-Time

American Family Care•Montgomery, AL

About The Position

American Family Care is seeking a Medical Assistant to support clinical care, patient service, insurance verification, and front-desk operations in a fast-paced urgent care setting. The role combines hands-on clinical duties with accurate patient registration, payment collection, and electronic medical record maintenance. Medical Assistants help deliver compassionate, efficient care while supporting the smooth operation and compliance of the center. The work environment involves prolonged standing and walking, routine exposure to blood and body fluids with strict PPE adherence, and occasional lifting of up to 25–30 pounds. Full availability is required, including evenings and weekends, with floating to nearby centers as needed. Applicants must pass a drug screen and criminal background check as a condition of employment. The expected pay range is $17.50 to $20.50 per hour; final compensation depends on experience, certifications, education, and geographic location. Benefits and advancement opportunities vary by employment status.

Requirements

  • Complete an accredited Medical Assistant program.
  • Hold an active national Medical Assistant certification at hire (CMA, RMA, CCMA, or equivalent).
  • Have at least 1 year of experience with insurance verification and patient registration.
  • Hold current Basic Life Support (BLS) certification or be able to obtain it before starting.
  • Demonstrate venipuncture and specimen collection skills.
  • Pass a drug screen and criminal background check as a condition of employment.
  • Have full availability, including evenings and weekends, and be able to float to nearby centers as needed.

Nice To Haves

  • Urgent care or emergency room experience is highly valued.
  • EMR proficiency; Experity is preferred.
  • Comfort using payer portals such as Waystar.

Responsibilities

  • Greet and triage patients, collect vital signs and histories, perform venipuncture and CLIA-waived point-of-care tests, and assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain accurate EMR records.
  • Educate patients about clinical procedures and financial expectations, provide clear discharge instructions, and address concerns with empathy and professionalism.
  • Participate in daily huddles and maintain compliance logs, including crash cart and refrigerator temperature logs.
  • Support infection-control and HIPAA standards.

Benefits

  • Competitive pay and benefits package.
  • Opportunities for professional growth and cross-training.
  • Advancement opportunities; benefits and advancement opportunities vary by full-time, PRN, or part-time status.
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