Medical Assistant - Ambulatory Surgery Center (Calabasas)
About The Position
The Medical Assistant is responsible for positive patient relations, accurate telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. Responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Requirements
- Positive patient relations
- Accurate telephone communication
- Verification of patient information
- Preparation of patients for examination
- Performing preliminary physical tests
- Taking blood pressure, weight, and temperature
- Reporting patient history summary
- Appointment scheduling
- Collection and maintenance of current patient demographics and insurance information
- Clinical or administrative knowledge
- Ability to explain policies, procedures, or services
- Ability to manage patient care flow
- Ability to monitor CS-Link message pools and standard work
- Ability to set up exam room/procedure rooms
- Ability to monitor inventory
- Ability to clean/re-process equipment and supplies
- Ability to address patient, physician, and staff concerns
- Ability to provide assistance in QA measures
- Ability to record QC testing on designated equipment
- Ability to direct patient inquiries or complaints to appropriate medical staff
- Ability to follow up to ensure satisfactory resolution
- Ability to monitor own workflow for improvement opportunities
- Participation in daily huddles and staff meetings
- Adherence to all infection prevention standards, department policies and guidelines
- Assistance as a chaperon when needed upon completion of the required Chaperon Training
Responsibilities
- Greets patients, take appropriate vital signs, review current medications and record in medical record.
- Assists with tracking and monitoring department specific data.
- Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice.
- Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
- Sets up exam room/procedure rooms appropriately based on patient visit needs.
- Sweeps clinical areas to monitor inventory based on standard work.
- Cleans/re-processes equipment and supplies based on standard work and department guidelines.
- Addresses patient, physician, and staff concerns and raises accordingly.
- Provides assistance in QA measures for suites, including recording QC testing on designated equipment.
- Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
- Monitors their own workflow to find opportunities for improvement.
- Participates in daily huddles and staff meetings.
- Adheres to all infection prevention standards, department policies and guidelines.
- Assists as a chaperon when needed upon completion of the required Chaperon Training.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
