Medical Assistant

Vanderbilt University Medical Center • Locke, NY

12h

About The Position

The Medical Assistant assists providers with office examinations and procedures, organizes clinic patient flow, gathers and documents patient screening data, performs in-office diagnostic testing, and supports patient and family education. The role also includes cleaning rooms and instruments, ordering and distributing supplies, scheduling appointments and tests, triaging calls and emails, handling physician correspondence, and managing insurance referrals. The position requires strong organization, the ability to manage multiple tasks and move efficiently among responsibilities, and effective teamwork. The Medical Assistant works under the direct supervision of the Provider/Office Manager.

Responsibilities include supporting patient flow and customer service; preparing patients for examinations and collecting vital signs and other screening information; assisting providers with routine procedures and diagnostic testing; maintaining charts, requisitions, referrals, and other clinical documentation; helping coordinate patient care and follow-up; and responding to patient questions and concerns. The role also involves participating in staff meetings and quality improvement activities, pursuing professional goals, and contributing to team and organizational objectives.

Requirements

• Graduate of an approved discipline-specific program.
• One year of relevant work experience.
• Ability to organize and manage multiple tasks while working efficiently as part of a team.
• Regular and reliable attendance.

Responsibilities

• Use current technology to bring patients from waiting rooms to exam areas and regulate patient flow according to protocol.
• Communicate delays to patients, assist with front desk and phone coverage as needed, and provide professional, responsive service to patients and visitors.
• Gather screening and other patient data for the healthcare team; accompany patients to exam rooms and prepare them for examinations.
• Perform diagnostic testing, including examples such as spirometry, X-rays, and EKGs.
• Work with providers to maintain efficient clinic flow, check schedules, and organize patient flow.
• Assist with patient callbacks and call-in prescriptions under physician direction.
• Assist providers with routine office procedures and retrieve relevant charts, laboratory results, imaging reports, consultation letters, and other clinical information.
• Assess the reason for a visit and document height, weight, temperature, and vital signs.
• Maintain patient charts and care documents; prepare diagnostic testing requisitions; and accurately send, receive, and route referral and precertification information.
• Schedule appointments and diagnostic testing.
• Distribute patient and family education materials as directed and help identify resources to meet healthcare needs.
• Participate in staff meetings, develop and pursue professional goals, contribute to VIP goals, and participate in quality improvement through data collection and documentation.
• Communicate and collaborate effectively with the healthcare team, coordinate patient care as directed by the provider, and use the EHR effectively.
• Triage patient and family calls, respond to phone and email messages, address patient questions and concerns, and refer issues to the appropriate supervisor, clinic staff, or provider.
• Maintain regular and reliable attendance and perform other duties as assigned.

Benefits

• Comprehensive benefits package that may include health, disability, retirement, and wellness offerings.
• Professional growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed