Medical Assistant - Miami, FL

UnitedHealth Group•Miami, FL

2d•$16 - $29•Onsite

About The Position

Optum On-Site Solutions, part of the Optum family of businesses, is seeking a Medical Assistant to join our team in Miami, FL. As a member of the Optum Behavioral Care team, you’ll be an integral part of our vision to make healthcare better for everyone. Optum On-Site Solutions is a primary care clinic solution for employers providing convenient, quality, and low-cost care to their employees and dependents. As the first point of contact for the patient, the Medical Assistant is responsible for providing a concierge level of service ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with an advanced practice clinician and another medical assistant.

Requirements

Completion of medical assistant training program or 1+ years of medical assistant or phlebotomist experience in an urgent care, primary care, or emergency room setting
Meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable
If required by state - ability to maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board
Active CPR/BLS certification or ability to obtain within 90 days of hire

Nice To Haves

2+ years of direct patient care experience performing medical assistant clinical duties in an urgent care, physician practice, or emergency room setting
Direct experience with the following tasks: Clinical intake, patient data collection
Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.)
Performing EKG testing
Application of orthopedic devices, such as preformed splints
Performing basic wound care
Review of basic instructions such as use of patient assistive devices (crutch fitting & walking)
Knowledge of federal, state and local laws and regulations including OSHA and HIPAA requirements
Knowledge of computerized information systems (EMR) used in clinical management settings
Proven solid interpersonal and organizational skills

Responsibilities

Welcomes patient to the worksite clinic and orients them to the services available
Manages the patient check-in and check-out process
Schedule / reschedule onsite clinic appointments
Manages clinic calls, emails, and walk - ins
Order clinic supplies
Manage clinic flow to ensure patients are seen timely.
Visible resource - actively participating in worksite events and part of worksite fabric
Coordinates distribution of well-being related communications and marketing at the site (posters, desk drops, etc.)
Assist in the execution of group event activities at their site (i.e. biometric events, flu shots, health fairs) in collaboration with Manager
Navigates patients to employer benefit programs
Complete provider orders per state and provider regulations
Perform Clinical Intake with patients to include taking and recording vital signs and patient history
Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
Prioritizes and multi-tasks to optimize patient flow and the patient experience
Complete patient referrals and patient callbacks daily, with results as needed
Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures
Other duties as assigned such as new models of care and new types of procedures, etc.