Billing Clerk (Miami FL)

Waste Connections•Miami, FL

5d•$20 - $21•Onsite

About The Position

Waste Connections is looking for an experienced Billing Clerk to join our team in Miami, FL. This role is responsible for ensuring timely and accurate statement delivery, supporting users of the online bill presentment/payment website, and reconciling revenue figures. The Billing Clerk will also work with other departments to ensure correct billing, prepare bi-weekly reports, and provide second-level support to the Help Desk.

Requirements

2 years of Billing Clerk experience preferred.
Bilingual in English and Spanish
Experience with MS Word, Excel, and Email preferred.
Typing skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems, gather data, compile information, and prepare reports.

Responsibilities

Ensure that statements are sent in a timely manner with a high level of accuracy to minimize calls to district CSRs.
Support WCI users and customers in the use of our online bill presentment/payment website.
Offer suggestions for improvement and work with website host to implement changes to enhance our customers’ online bill pay experience.
Reconcile revenue figures and aging's with legacy reports.
Work with other departments to ensure correct billing.
Perform bi-weekly reports to prepare accounts for billing. Will analyze the data and make corrections as needed.
Prepare monthly invoices for select customers.
Prepare and explain audits to customers who question their bill.
Provide second level support to Help Desk.
Run error checking reports and work with districts to ensure data integrity.