Medical Assistant - Float (Temporary Contract)

GoHealth Urgent Care•Gresham, OR

14d

About The Position

Legacy Health and GoHealth Urgent Care operate urgent care centers across the Portland area. At Legacy Health-GoHealth Urgent Care, the team focuses on patient needs through an effortless patient experience, a welcoming culture of care, and integration with health systems and communities. The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider. Duties include managing check-in and registration, interviewing patients, measuring vital signs, recording information in patient charts, and preparing examination rooms. The role may also involve drawing and collecting blood samples and preparing specimens for laboratory analysis. This is a temporary contract assignment expected to last up to three months. Continued employment beyond the contract period is not guaranteed; successful team members may be considered for future permanent full-time or part-time opportunities based on performance, business needs, and position availability.

Requirements

High school diploma.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
One of the following certifications is required or must be obtained within 15 months of hire: CCMA (NHA), CMA (AAMA), RMA (AMT), NCMA (NCCT), or NRCMA (National Association for Health Professionals).
In lieu of an approved medical assistant certification, an accredited nursing school graduate, LPN, RN, EMT (verified through the National Registry of Emergency Medical Technicians), or CNA certification is accepted at the time of hire.
Basic medical assistant skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail oriented, able to use experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and with sensitivity to cultural and social differences.

Nice To Haves

Graduate of a medical assisting program.
Medical Assistant experience.
Front desk experience.

Responsibilities

Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examinations by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests, including measuring blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care tests as needed, such as flu, strep, urinalysis, ECG, and HCG tests, and provide patient information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check expiration dates on supplies.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Ensure the reception area is well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.