Medical Assistant - Pediatrics

Family Health Centers of Southwest Florida Inc•Bonita Springs, FL

12d

About The Position

Provides clerical and clinical assistance in a pediatric setting. Prepares patients from triage through vital signs and medical history, assists providers and performs procedures as directed, establishes specialty appointments, contacts patients and pharmacies regarding prescriptions at providers’ request, and completes other routine clinical assignments. Follows the Corporate Compliance program, including reporting improper or unethical conduct and violations of applicable laws, regulations, or program requirements. The role includes front-office services such as patient registration, cashiering, and appointment setting; patient care and preparation; medical-record documentation; patient data tracking; patient education; specimen collection; treatments and procedures; medication preparation and administration as directed; exam-room and instrument preparation and sterilization; and inventorying and restocking supplies. The Medical Assistant also obtains information from hospitals or laboratories as ordered, completes WIC forms as required, and uses the electronic health record system to accurately enter, retrieve, and document patient information, clinical tasks, communications, and physician orders. Other duties may be assigned.

Requirements

High school diploma, G.E.D., or equivalent training and experience.
Minimum of 2 years of experience as a Medical Assistant in ambulatory care.
Good organizational skills.
Interpersonal skills and ability to work cooperatively with multidisciplinary and multicultural staff.
Computer literacy and good typing skills, at least 35 words per minute.
Working knowledge of medical terminology.
Ability to manage multiple tasks simultaneously.
Ability to work accurately with cash and receipts and with attention to detail.
Ability to exhibit cultural sensitivity, patient empathy, and respect.
Skill in operating medical equipment and performing simple laboratory tests.
Ability to seek assistance and information when necessary.
Competent infection-control skills and knowledge.
Working knowledge of medical records and electronic health record systems.
Pleasant phone manners and professional appearance.
Physical ability to bend, stoop, and lift up to 30 pounds; when required, push, pull, and carry files or file boxes weighing 20–30 pounds.

Nice To Haves

Documentation of completion of a Medical Assistant training program with certification.
CPR certification.
Bilingual English/Spanish skills.
Prior computer operation experience, preferably with medical systems.

Responsibilities

Provide front-office clerical services, including patient registration, cashiering, and appointment setting.
Obtain vital signs, determine the patient's primary problem, and prepare the patient for the provider visit.
Document and maintain patient medical records using the correct medical-record format.
Track and register patient data for statistical purposes as required.
Assess and respond to patient needs and provide health-care education.
Assist in obtaining laboratory specimens.
Perform directed patient treatments, including nebulizer administration, injections, EKGs, and venipunctures.
Assist with minor surgical procedures and use aseptic technique and infection-control practices.
Prepare, administer, and record medications as directed by the provider.
Communicate effectively with staff and use medical terminology appropriately.
Equip and clean examination rooms, clean instruments, and sterilize them according to proper procedures and universal precautions.
Obtain hospital or laboratory information as ordered by a physician.
Dispose of infected material properly using red-bag containers.
Set up examination rooms for the following day's operation and inventory and restock supplies as needed.
Complete WIC forms as required.
Use the electronic health record system to accurately and efficiently enter, retrieve, and document patient information, clinical tasks, communications, and physician orders.
Report improper or unethical conduct and violations of applicable laws, regulations, or program requirements in accordance with the Corporate Compliance program.
Perform other duties as assigned.