About The Position

Trinity Health IHA Medical Group is seeking a compassionate and motivated Medical Assistant to support providers in delivering exceptional patient care at the Dominos Farms Urgent Care. The role involves working directly with patients, assisting with clinical procedures, supporting care coordination, and helping create a positive healthcare experience. Urgent Care hours of operation are Monday through Friday, 8 a.m. to 8 p.m., and Saturday and Sunday, 8 a.m. to 4 p.m. Shift differentials are offered for all shifts: $2.00 per hour during regular business hours and $4.00 per hour after 5 p.m. and on weekends. The organization offers day-one benefits with no waiting period for eligible team members, competitive pay, medical, dental, and vision coverage, and opportunities for professional growth and career advancement. Its culture is collaborative and patient-centered, and it serves communities across Southeast Michigan. The organization's values are Commitment, Advocacy, Respect, Efficiency, and Service. It is an Equal Opportunity Employer.

Requirements

  • High school diploma or GED.
  • Successful completion of an accredited or approved MA program and MA externship, MA internship, EMT program, paramedic program, or training as a certified athletic trainer.
  • If credentialed, maintain current MA recertification continuing education units.
  • Valid CPR certification.
  • For MA-Non-Credentialed I: MA eligibility to attain Medical Assistant Certification is desired; alternatively, an EMT with a current, active Michigan license or a paramedic who has successfully completed the National Registry Paramedic Exam and/or holds a current, active Michigan license.
  • For MA-Credentialed I: Medical Assistant certification through an accepted certifying agency: AAMA (CMA), AMT (RMA), NCCT (NCMA), NHA (CCMA), NAHP (NRCMA), or AMCA (CMAC).
  • In the absence of a completed MA program, externship, or internship, at least 2 years of clinical experience providing clinical support in a community-based clinic is required, along with standardized testing and evaluation of clinical skills.

Nice To Haves

  • 0–1 year of previous clinical experience or an equivalent combination of education and experience is preferred.

Responsibilities

  • Welcome and prepare patients for appointments.
  • Collect and document patient histories, vital signs, and health information.
  • Assist providers with exams, procedures, testing, and specimen collection.
  • Administer medications and perform diagnostic testing as directed.
  • Communicate test results and provider instructions to patients.
  • Provide patient and family education to support better health outcomes.
  • Coordinate care and serve as a liaison between patients and providers.
  • Support quality improvement initiatives and disease management programs.

Benefits

  • Day-one benefits with no waiting period for eligible team members.
  • Competitive pay.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Opportunities for professional growth, development, and career advancement.
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