Medical Assistant - Mason Clinics
About The Position
The Medical Assistant performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician, with the required training, education, and demonstrated clinical competency. The role provides technical and clinical services according to Cincinnati Children’s policies, best-practice guidelines, and department needs. It includes assisting care providers with procedures and physical exams, preparing patients for examination and treatment, supporting family-centered care, and providing culturally competent, responsive service to patients and families. The Medical Assistant also supports customer service, collaboration, and data management. Duties include responding to family requests, providing appropriate education and information, working cooperatively with colleagues, maintaining patient files and records, handling documentation accurately, and assisting with data collection and consent or release forms. The role may involve managing specimens according to protocols, retrieving routine test results, and communicating normal lab results when appropriately delegated.
Requirements
- High school diploma or equivalent.
- Graduate of a Medical Assisting program with no directly related experience, or completion of a formal medical services training program of the U.S. armed forces, or one year of work experience in a related job discipline.
Responsibilities
- Provide competent technical and clinical services, adapting to daily needs in accordance with organizational policies, best-practice guidelines, and department needs.
- Assist care providers with procedures and physical exams and prepare patients for examination and treatment.
- Provide care consistent with family-centered care and medical home models, partnering respectfully and collaboratively with families in decisions about a child's care.
- Provide flexible, culturally competent, and responsive care to patients and families.
- Advocate for patients and families, respond promptly to their requests and concerns, and provide appropriate education and information.
- Work collaboratively with colleagues, follow complex directions, share knowledge and support, and contribute to a positive professional environment.
- Manage records according to department policy, assist with data collection, obtain consent and release-of-information forms when indicated, and maintain patient files and other information.
- Follow established documentation practices and enter and manage data accurately and thoroughly.
- Manage specimens according to protocols when needed, maintain knowledge of routine testing processes, retrieve test results, and communicate normal lab results as appropriately delegated.
Benefits
- Benefits may apply.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
