MA/LPN Medical Group

Advocate Health•Burlington, WI

13d•$22 - $36•Onsite

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following policies and procedures and maintaining training and competency appropriate to the area of specialty. The role supports a family practice/multi-specialty clinic, with scheduled hours Monday through Friday between 7:00 AM and 6:00 PM; hours may vary based on clinic needs. The Medical Assistant conducts rooming and visit tasks, assists with or performs ordered procedures, completes laboratory duties and point-of-care testing, and safely administers medications and vaccines. The role also supports clinic operations through tasks such as medication refills, insurance authorizations, patient messaging, supply ordering, appointment scheduling, and referrals. The Medical Assistant communicates effectively with patients and the care team, maintains a clean and stocked work environment, and provides age-appropriate care based on patient needs. The job requires frequent movement and physical activity, including lifting up to 35 pounds without assistance. The role involves frequent exposure to mechanical, electrical, chemical, and blood/body-fluid hazards, with protective equipment used as needed.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training documented by DD214, EMT training, or two years of verifiable full-time Medical Assistant experience within the last five years, depending on division.
Current American Heart Association BLS certification is required in some divisions; in others, BLS for Healthcare Providers certification from the AHA must be obtained within 45 days unless the department leader determines it is not required.
Successful completion of Atrium Health's competency assessment where required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Computer proficiency, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
Ability to lift 35 pounds without assistance; use patient-handling equipment with at least one other team member when available for patient lifts over 35 pounds or when a patient cannot assist.
Wear protective clothing and equipment as needed when exposed to workplace hazards.

Nice To Haves

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

Follow Medical Assistant scope of practice, policies, and procedures, and maintain specialty-related training and competency while providing patient care.
Perform rooming and visit tasks, including taking vital signs, medication reconciliation, collecting medical history, reviewing health maintenance and allergies, and completing screenings.
Assist providers with, or perform, procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and tracking results.
Perform point-of-care testing per standing or provider order and complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely according to the rights of medication administration.
Perform additional duties as assigned, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Cross-train to perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
Provide care appropriate to patients' ages, using knowledge of lifespan growth and development to assess patient information and address age-specific needs.
Operate equipment necessary to perform the job.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay, such as shift or on-call pay, based on position.
Incentive pay for select positions.
Opportunity for annual performance-based increases.
Career development programs.