MA/LPN Medical Group

Advocate Health•Burlington, WI
•$22 - $36

About The Position

The MA/LPN Medical Group role provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required training and competency. The position performs patient rooming and visit tasks, assists providers with procedures, handles laboratory duties and testing, administers medications and vaccines, and supports clinic operations. The role is cross-trained for duties relevant to the specialty or clinic, communicates and works effectively with the care team, and maintains a clean, stocked, and properly functioning work area. The position requires providing age-appropriate care consistent with patient needs and departmental standards. The position is full time, with 32 hours per week, in a Family Practice/Multi-Specialty setting. The schedule is Monday through Friday between 7:00 AM and 6:00 PM; hours may vary based on clinic needs. No weekends are required. The listed pay range is $21.85–$36.15. Education requirements vary by division. A high school diploma or GED is required. Depending on the division, candidates must complete an accredited or approved Medical Assistant program, have qualifying structured military clinical training or EMT training, or have two years of verifiable full-time Medical Assistant experience within the last five years. Experience is otherwise listed as not required. Certification requirements also vary by division and include AHA BLS certification, which is required at hire in some divisions or must be obtained within 45 days in others. Additional requirements may include an Atrium Health competency assessment, a recognized Medical Assistant credential, or PEARS certification in select areas. The role requires routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated, communication and interpersonal skills, computer proficiency, and customer service skills. Physical duties include frequent sitting, standing, walking, lifting, and other movements; the ability to lift 35 pounds without assistance; and use of patient-handling equipment and another team member for certain heavier patient lifts. The role involves frequent exposure to mechanical, electrical, chemical, and blood or body-fluid hazards, and protective clothing and equipment must be worn as needed. Advocate Health describes its Total Rewards offering as including competitive compensation, paid time off, medical, dental, vision, life, and short- and long-term disability coverage, flexible spending accounts, adoption assistance, paid parental leave, employer-matched defined contribution retirement plans, financial wellness programs, and educational assistance. Program eligibility may depend on FTE or employment status.

Requirements

  • High school diploma or GED.
  • Depending on division: completion of an accredited or approved Medical Assistant program; qualifying structured military clinical training documented per DD214 or EMT training; or two years of verifiable full-time Medical Assistant experience within the last five years.
  • No experience is required apart from the division-specific alternatives described in the education requirements.
  • Depending on division, current AHA BLS certification is required, or BLS for Healthcare Providers certification from AHA must be obtained within 45 days unless the department leader determines it is not required.
  • Depending on division, successful completion of Atrium Health’s competency assessment.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email, with exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member when required for patient lifts over 35 pounds or when a patient cannot assist.
  • Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to workplace hazards.

Responsibilities

  • Follow Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the specialty area.
  • Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
  • Assist providers with, or perform, ordered procedures.
  • Perform laboratory duties including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
  • Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines according to the rights of medication administration.
  • Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment, supplies, and work areas are ready and stocked.
  • Provide care appropriate to the ages and developmental needs of patients, in accordance with departmental policies and procedures.
  • Operate equipment necessary to perform the job and perform other related duties as required.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible spending accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational assistance program.
  • Competitive compensation, with possible premium pay, incentive pay for select positions, and annual performance-based increases.
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