MA/LPN Medical Group

Advocate Health and Hospitals Corporation•Burlington, WI

12d•Onsite

About The Position

The MA/LPN Medical Group role provides patient care in a family practice/multi-specialty clinic while adhering to the Medical Assistant scope of practice, organizational policies and procedures, and specialty-specific training and competency requirements. The position performs patient rooming and visit tasks, assists providers with procedures, performs laboratory and point-of-care testing duties, and safely administers medications and vaccines. The role also supports clinic operations through communication, documentation, equipment and supply maintenance, and other duties relevant to the specialty or clinic practice and within the Medical Assistant scope of practice. The position requires providing age-appropriate care and understanding growth and development across the lifespan. The employee must assess information about patients’ status, identify age-specific needs, and provide care in accordance with departmental policies and procedures. The role is scheduled Monday through Friday, with hours that may vary based on clinic needs; weekends are not scheduled. The stated workweek is 32 hours.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying alternatives depending on division: structured clinical military training documented per DD214 or EMT; or two years of verifiable full-time Medical Assistant experience within the last five years.
Current American Heart Association BLS certification is required in some divisions; in others, BLS for Healthcare Providers certification from the AHA must be obtained within 45 days unless the department leader determines it is not required.
Successful completion of Atrium Health’s competency assessment where required by division.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids, and to wear protective clothing and equipment as needed.

Nice To Haves

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.

Responsibilities

Follow the Medical Assistant scope of practice, clinic policies and procedures, and specialty-specific training and competency requirements when providing patient care.
Perform rooming and visit tasks, including taking vital signs; reconciling medications; reviewing medical history, health maintenance, and allergies; and completing screenings such as depression, suicide, falls, and social drivers of health.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and tracking results.
Perform point-of-care testing according to standing or provider orders.
Complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in compliance with CLIA standards.
Safely administer medications and vaccines according to the rights of medication administration.
Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Cross-train and perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
Maintain a clean work environment and clean instruments and equipment appropriately.
Ensure equipment and supplies are in working order and work areas are appropriately stocked.
Provide care appropriate to the age of patients served, applying knowledge of lifespan growth and development and age-specific needs.
Operate equipment necessary to perform the job and use protective clothing and equipment as needed.