Urgent Care Medical Assistant

Intermountain Health•American Fork, UT
•$20 - $29•Onsite

About The Position

A Medical Assistant provides care to patients with acute and chronic needs in an ambulatory clinic setting. Under the direction of a clinician, the Medical Assistant assists providers in gathering information relevant to a patient’s visit and condition, communicates with patients by telephone and in person, and collaborates with cross-functional teams to support patient care. Attention to detail and follow-through are important to delivering needed care. This role is based at American Fork InstaCare in American Fork, Utah. It requires one 12-hour shift per week, with 12 hours guaranteed and the opportunity to pick up additional hours. The clinic is open seven days a week and most holidays, from 8 a.m. to 8 p.m.; some weekday, weekend, and holiday shifts are expected. The hourly pay range is $20.07–$28.59, with the actual rate dependent on experience.

Requirements

  • Successful completion of a Medical Assistant program, one year of Medical Assistant experience, or a current RN/LPN license.
  • Current Basic Life Support (BLS) certification for healthcare providers, obtained before the start date.
  • Basic computer skills, including word processing and data entry.
  • Professional manner and strong interpersonal and communication skills.
  • Ability to collaborate with patients and fellow caregivers to deliver a high level of customer and patient satisfaction.
  • Ability to protect the privacy and confidentiality of patients, members, and caregivers and their protected health information.
  • Ability to see and read information and labels, assess patient needs, operate monitors, and identify equipment and supplies.
  • Ability to communicate verbally and to hear and understand spoken information, alarms, needs, and issues promptly and accurately, particularly in emergencies.
  • Manual dexterity to manipulate complex and delicate equipment precisely, including frequent computer use and typing.
  • Ability to lift and move patients and to bend, retrieve, lift, and carry supplies and equipment, including heavy items.
  • Ability to walk and assist with transporting or ambulating patients and moving supplies and equipment, including pushing and pulling gurneys and portable equipment.
  • Ability to navigate crowded and busy rooms and to stand in a stationary position for extended periods.

Nice To Haves

  • Experience in an outpatient clinic or other healthcare setting.
  • Computer literacy with electronic medical record (EMR) systems and other relevant software.
  • Current national Medical Assistant certification or registration: RMA (AMT), NCMA, CCMA, or CMA (AAMA).
  • For Utah caregivers certified with less than one year of Medical Assistant experience, participation in a yearlong Medical Assistant residency program may be available.

Responsibilities

  • Assist the clinician in providing patient care by gathering information relevant to the patient’s visit and condition.
  • Communicate clearly with patients seeking care through telephone and in-person interactions.
  • Collaborate with cross-functional teams on patient care.
  • Protect patient, member, and caregiver privacy, confidentiality, and protected health information.
  • Use computer skills for tasks such as documenting patient care and entering data.
  • Assist with transferring or ambulating patients and with obtaining, transporting, and distributing supplies and equipment.

Benefits

  • The employer describes a comprehensive caregiver benefits package with programs intended to support well-being across health, security, connection, and engagement; specific benefits are not listed in the posting.
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