Medical Assistant Urgent Care

Intermountain Health•Saratoga Springs, UT
•$20 - $29•Onsite

About The Position

A Senior Medical Assistant provides care to patients in an ambulatory clinic setting, including patients with acute and chronic needs. The role involves communicating clearly with patients through telephone and in-person interactions and supporting the clinical team. Under the direction of a clinician, the Medical Assistant assists the provider in gathering information relevant to the patient's visit and condition. The position also collaborates with cross-functional teams to support patient care, with attention to detail and follow-through being important to delivering needed care.

Requirements

  • Successful completion of a Medical Assistant Program, one year of Medical Assistant experience, or a current RN/LPN license.
  • Current Basic Life Support (BLS) certification for healthcare providers, obtained before the start date.
  • Basic computer skills, including word processing and data entry.
  • Professional manner and strong interpersonal and communication skills.
  • Ability to work collaboratively with patients and fellow caregivers to deliver a high level of customer and patient satisfaction.
  • Ability to protect patient, member, and caregiver privacy, confidentiality, and Protected Health Information (PHI).

Nice To Haves

  • Experience in an outpatient clinic or other healthcare setting.
  • Computer literacy using electronic medical records (EMR) systems and other relevant software.
  • Current national Medical Assistant certification or registration: RMA from AMT, NCMA, CCMA, or CMA from AAMA.
  • In Utah, certified caregivers with less than one year of Medical Assistant experience may attend a yearlong Medical Assistant residency program.

Responsibilities

  • Provide patient care under the direction of a clinician by assisting the provider in gathering information relevant to the patient's visit and condition.
  • Communicate clearly with patients seeking care through telephone and in-person interactions.
  • Collaborate with cross-functional teams on patient care.
  • Protect the privacy and confidentiality of patients, members, and caregivers, including Protected Health Information (PHI).

Benefits

  • A comprehensive benefits package with programs supporting caregivers' well-being and wellness.
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