Medical Assistant - Full-Time

Conservative Care Occupational Health•Little Rock, AR

5d•Onsite

About The Position

Conservative Care Occupational Health (CCOH) provides occupational medicine and urgent-care services. The Medical Assistant supports both the clinical and administrative operations of the occupational health clinic, helping create a welcoming, organized, patient-focused experience and ensuring efficient clinic operations. The role combines front-office duties with hands-on patient care and requires Medical Assisting experience or certification. The employee must be available for a rotating on-call schedule. The Little Rock clinic operates Monday through Friday, 8:00 AM–5:00 PM, with no weekend or holiday hours. The position is full-time, 40 hours per week, with potential travel to the Russellville clinic if needed.

Requirements

High school diploma or equivalent.
Active Medical Assistant certification or degree (CMAA, CMA, or RMA).
Strong verbal and written communication skills and the ability to interact professionally with patients, providers, and team members.
Excellent organizational skills and ability to multitask in a fast-paced environment.
Proficiency with Microsoft Office, including Word and Excel, and comfort learning EHR software.
Ability to handle sensitive and confidential information with discretion.
Professional appearance and demeanor and a customer-service mindset.

Nice To Haves

Two or more years of front-desk, receptionist, or medical office experience.
One or more years of medical assistant experience.
Familiarity with electronic health record systems and basic medical and insurance terminology.
Bilingual ability.
Previous experience in a clinic or healthcare environment involving scheduling, insurance verification, and patient registration.
Previous X-ray experience.

Responsibilities

Greet patients and visitors professionally and provide a positive first impression.
Manage patient check-in and check-out, schedule appointments, verify demographics and insurance information, and update patient records.
Answer and route phone calls, respond to inquiries, and support front-desk communication.
Collect co-payments, outstanding balances, and other payments accurately.
Maintain an organized reception area and scan and enter patient documentation into the Electronic Health Record (EHR) system.
Perform filing, faxing, data entry, and general office support.
Coordinate with medical staff to maintain efficient patient flow and communication.
Obtain and document patient vital signs, including blood pressure, pulse, temperature, height, and weight.
Interview patients to obtain medical histories, document symptoms, and gather relevant health information.
Perform biometric screenings and testing in accordance with clinic protocols.
Collect specimens and perform testing procedures, including venipuncture, urine drug screenings, and other occupational health-related collections.
Prepare examination rooms, maintain medical supplies, and keep clinical areas clean, stocked, and ready for patient care.
Assist healthcare providers with examinations, procedures, and other clinical needs as directed.
Document clinical information, test results, and patient encounters in the EHR system.
Follow safety, infection control, and specimen-handling procedures.
Maintain patient confidentiality and comply with HIPAA regulations and clinic policies.
Prioritize responsibilities in a fast-paced clinical environment and collaborate with providers, clinical staff, and administrative team members.
Provide excellent customer service and maintain a positive, professional attitude.
Cross-train in clinical and administrative responsibilities and participate in a rotating on-call schedule.
Perform additional clinical and office responsibilities as assigned by the supervisor.