Medical Assistant Osborn

HonorHealth•Scottsdale, AZ

13d•Onsite

About The Position

The Medical Assistant provides front- and back-office support to professional staff in the Employee Health department. Under a provider’s direction, the MA supports patient examinations and treatment, maintains medical records and exam rooms, and performs clerical tasks such as reception, scheduling, telephone and message management, and data entry. The role uses organizational policies, procedures, protocols, and Arizona-validated competencies to provide appropriate care and contribute to a team approach focused on patient experience, communication, access to care, and satisfaction. The Medical Assistant prepares patients and rooms for examinations, obtains brief histories and vital signs, assists with exams and procedures, and may travel to off-site locations for diagnostic testing and physical-exam components. Duties may include TB testing, injections, phlebotomy, specimen collection, CLIA-waived testing, and other office procedures within the MA’s scope of practice. The MA also communicates with patients, pharmacies, providers, and insurers; supports referrals and authorizations; and performs other related duties as assigned.

Requirements

High school diploma or GED.
Completion of a medical assistant training program.
Basic Life Support (BLS) certification.
Complete an approved training program, or complete an unapproved training program and pass a medical assistant examination administered by a certifying organization accredited by the National Commission for Certifying Agencies or the American National Standards Institute, or complete a United States Armed Forces medical services training program, as described by the Arizona Administrative Code.
For Pediatric Behavioral Health Sites only: have a current Fingerprint Clearance Card or apply for and be eligible for one within seven working days after employment.

Nice To Haves

Six months of experience as a Medical Assistant.
Prior Employee Health experience.
Medical Assistant certification, such as CMA, CCMA, or RMA. HonorHealth will reimburse the cost of successfully completing the certification exam; failure to obtain certification within the assigned period means the employee will no longer meet the position’s minimum qualifications and will be terminated.

Responsibilities

Prepare treatment rooms and keep exam rooms clean, neat, and stocked.
Escort patients to exam rooms, obtain brief histories, document chief complaints, and take vital signs including weight and temperature.
Prepare patients for examinations and assist providers with exams and special procedures.
Travel to off-site locations as needed for diagnostic testing and physical-exam components, including TB testing, injections, and phlebotomy.
Administer and record injections and TB tests under a physician’s supervision and order.
Perform venipuncture, obtain specimens, and perform CLIA-waived laboratory tests.
Perform office procedures within scope of practice as directed by a provider, including PFT, UDS, EBT, EKG, and fit testing.
Receive calls from patients, pharmacies, and others; document and relay information to providers for action.
Contact pharmacies with approved medication orders and refills.
Perform front-office tasks as needed, including reception, telephone support, chart maintenance, insurance forms, and scheduling.
Organize and communicate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
Provide appropriate referrals to case management for employees.
Maintain accurate patient information and medical records, and ensure charts and paperwork are filed correctly.
Perform other duties as assigned.