The Social Worker is accountable for an assigned caseload and collaborates with patients, caregivers, healthcare providers, and external partners to coordinate care and communicate complex information across the healthcare continuum. The role supports smooth transitions of care and positive patient and family outcomes. The Social Worker works with patients and caregivers early in an inpatient or outpatient episode to prepare for discharge, addressing supportive care, end-of-life decisions, community resources and programs, goal setting, and long-term planning. The role identifies and carries out safe post-acute interventions, assesses readmission risks and outpatient barriers to care, and initiates or assists with advance directives. The position facilitates timely transitions to appropriate levels of care by communicating clinical information and care plans among hospitalists, specialists, primary care providers, and other key providers. It communicates financial obligations and discharge information to patients and families, coordinates handoffs to the next case management team, and provides payers with information needed to obtain service authorization. The Social Worker promotes collaboration among the healthcare team, patients, families, and other significant people; may advocate for patients; and applies relevant laws, regulations, benefits, and practice guidelines to support quality care. The position also participates in developing and maintaining case management metrics, manages its caseload, and performs other related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Career Level
Mid Level