Medical Assistant (Contour-Rancho Mirage)

DERMCARE MANAGEMENT LLCRancho Mirage, CA
$18 - $22Onsite

About The Position

Under close supervision, provides general office and clerical support to a work area or group of individuals. Responsible for all Medical Assistant activities and assisting in proper functioning of office and patient care in all locations.

Requirements

  • Medical Assistant Certificate
  • Knowledge of administrative and clerical procedures
  • Computer literate - Knowledge of computers and relevant software applications (Microsoft Word and Excel)
  • Knowledge of customer service principles and practices
  • Exceptional customer service and phone etiquette
  • Ability to maintain effective and organized systems to ensure timely patient flow
  • Accurate document during exams
  • The ability to administer injections
  • High School Diploma
  • CPR/BLS Certified (must stay current)
  • Certified Medical Assistant (National, Regional, or Dermatology)
  • Candidates must also have taken and passed the CMA Certification Examination

Responsibilities

  • Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
  • Perform nursing procedures under supervision of physician or physician assistant
  • Assist physician and physician assistant in exam rooms
  • Give instructions to patients as instructed by physician or physician assistant, review medications
  • Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment.
  • Ensure all notes are completed and codes are merged
  • Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
  • Maintain the cleanliness of the Nurses Station
  • Perform one week follow up calls and provide feedback and answers to patient/physician/pharmacy calls
  • Triage and process messages from patients and front office staff to physicians and physician assistants
  • Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
  • Manage photo manager and sort pictures correctly
  • Complete all assigned tasks throughout the work day: Taking photos of both cosmetic and medical patients, update charting, biopsies, and medical history
  • Properly document in patient charts physical exam and plan per provider, properly send prescriptions
  • Contacting patient pre and post procedure (cosmetic)
  • Prepare set-up for procedures: cosmetic and medical
  • Educate Patients on Products and achieve sale
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential
  • Abiding by all HIPAA rules and regulations as put in place by Contour Dermatology
  • Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
  • Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
  • Teamwork - Develop and promote teamwork and cooperation among co-workers
  • Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
  • Other duties as assigned
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