Medical Assistant - Internal Medicine

Summit Health CityMD•Garden City, NY

12d

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The MA prepares examination rooms and visit information, escorts patients, supports efficient patient flow, and cleans and stocks rooms. The role includes communicating and providing care consistent with patients’ age, cultural, spiritual, and developmental needs; answering and directing telephone calls; taking accurate messages; scheduling appointments; and maintaining supplies. The MA obtains and documents vital signs, updates medication lists and allergies in the Electronic Health Record (EHR), enters orders and appointments in the Practice Management System (PMS) and EHR, and provides referrals or consult orders as appropriate. The role also includes assisting with prescription refill procedures, following universal safety precautions when administering medications and disposing of medical waste, maintaining department-specific equipment, facilitating transitions of care to a UCC or hospital, and providing scribing services. The MA communicates issues promptly to a Supervisor and/or Manager, works within scope of practice, and may perform other duties as assigned. The position requires commuting to satellite offices as needed and flexibility with various work schedules.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience required.
Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
Ability to communicate in English, both orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience preferred.

Responsibilities

Prepare examination rooms and pertinent information for patient visits; escort patients into rooms and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation for patient visits.
Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments accurately according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, or issues promptly and appropriately to the Supervisor and/or Manager.
Obtain and accurately record vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
Document appropriately in the EHR; review and update medication lists and accurately document known allergies.
Follow prescription control and prescription refill procedures.
Enter orders and schedule appointments in the PMS and EHR; provide referrals and consult orders appropriately and promptly.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot problems, and promptly report malfunctions.
Facilitate transitions of care to a UCC or hospital.
Provide scribing services.
Perform duties that need to be done even when they are not directly assigned, along with other duties as assigned.
Commute to satellite offices as needed and demonstrate flexibility with various work schedules.