Medical Assistant Family Practice-Lena

Mercyhealth Wisconsin and Illinois•Lena, IL
•$18 - $29

About The Position

The Medical Assistant supports family practice clinic operations by preparing patients for appointments, assisting with examinations and procedures, handling patient communications and scheduling, maintaining records, coordinating referrals, collecting payments, and managing supplies. The role requires some independent judgment, with decisions guided by standard practices and procedures.

Requirements

  • Graduate of a medical assistant program accredited by ABHES, CAAHEP, a qualifying post-secondary institution, or an educational program accredited by an approved organization such as NHA.
  • Approved CPR or BLS certification required within 90 days.
  • Medication injection training and pharmacology are required competencies for performing medication administration.

Nice To Haves

  • Experience in a medical assistant program with a clinical rotation.

Responsibilities

  • Room patients, collect assessment data, and prepare patients according to their specific needs.
  • Assist with examinations, treatments, and other clinic procedures.
  • Assist with laboratory procedures, screening tests, and quality improvement projects.
  • Answer telephone inquiries, direct callers to appropriate personnel, or initiate triage slips for medical personnel to respond.
  • Schedule appointments and enter appointment dates and times into the computerized scheduler.
  • Conduct reminder calls to patients.
  • Greet and direct patients, salespeople, and visitors.
  • Register patients by verifying that their records are up to date and accurate.
  • Make appropriate changes in the computer system and patient charts.
  • Coordinate patient referrals through insurance and other physician offices.
  • Collect patient payments and issue receipts where applicable.
  • Prepare and maintain patient charts.
  • Maintain and order supplies.

Benefits

  • Competitive pay
  • Retirement benefits
  • Time off
  • On-demand pay
  • Access to the Employee Assistance Program (EAP)
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