Medical Assistant - Royal Palm Beach

Healthcare Outcomes Performance Co. (HOPCo)•Royal Palm Beach, FL

About The Position

Center for Bone & Joint Surgery of the Palm Beaches is seeking a Medical Assistant for its Royal Palm Beach location. The practice specializes in diagnosing and treating injuries and diseases of the musculoskeletal system and provides orthopedic care and related services across multiple locations. The Medical Assistant supports providers and patients throughout clinic visits by collecting and communicating relevant information, preparing patients and exam rooms, handling electronic medical records, and assisting with prescriptions and forms. The role also includes responding to voicemails, preparing charts and clinic schedules, supporting company quality initiatives, maintaining a clean and HIPAA-compliant environment, and promoting a positive patient experience. Bilingual Spanish is required.

Requirements

  • Bilingual Spanish is required.

Responsibilities

  • Facilitate communication between patients and providers by collecting and sharing pertinent information and acting on provider directives.
  • Prepare patients for provider visits by rooming them, obtaining and documenting vital signs, reviewing intake paperwork, retrieving radiology images, removing dressings, setting up procedures, preparing injections, and entering data accurately into the EMR.
  • Complete tasks related to company initiatives, including PROs and Quality Payment Programs.
  • Maintain exam room standards by restocking rooms at the end of each clinic day and cleaning rooms and tables as needed during clinic and at the end of each day.
  • Monitor biohazard and sharps containers and replace them as needed.
  • Assist providers with preparing prescriptions and completing medical and patient forms, including work releases and FMLA forms.
  • Retrieve and respond to voicemails within 24 business hours and document actions in the EMR.
  • Prepare patient electronic charts for clinic visits before the date of service.
  • Verify outstanding test results are in the EMR and confirm patient appropriateness with the provider, including body part and/or insurance; note imaging, DME, or casting needed before the provider visit.
  • Scan clinical documents into the EMR.
  • Print clinic schedules on the morning of the date of service.
  • Ensure patients receive education as indicated by the provider.
  • Manage assigned providers' EMR desktops in a timely manner.
  • Create and promote a positive patient experience.
  • Maintain a HIPAA-compliant environment and a clean workspace.

Benefits

  • Competitive health and welfare benefits
  • Monthly $43 stipend toward ancillary benefits
  • HSA with qualifying HDHP plans and company match
  • 401(k) plan after six months of service with company match
  • Employee Assistance Program available 24/7
  • Paid time off
  • Paid holidays
  • Mileage reimbursement
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