Medical Assistant - Float (Temporary Contract)

GoHealth Urgent Care•Beaverton, OR

14d

About The Position

The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. The role supports patient check-in and registration, interviews patients, measures and records vital signs and patient information, and prepares treatment rooms. The Medical Assistant may also draw and collect blood samples and prepare specimens for laboratory analysis. This is a temporary contract assignment expected to last up to three months. Continued employment beyond the contract period is not guaranteed. Successful team members may be considered for future permanent full-time or part-time opportunities based on performance, business needs, and position availability.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
One of the following certifications is required, or must be obtained within 15 months of hire: CCMA, CMA, RMA, NCMA, or NRCMA.
In lieu of an approved Medical Assistant certification, the employer accepts, at the time of hire, graduation from an accredited school of nursing, LPN or RN credentials, EMT certification verified through the National Registry of Emergency Medical Technicians, or CNA certification.
Knowledge of basic Medical Assistant duties.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons with fairness, respect, and sensitivity to cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Conduct patient registration, including securing required paperwork and insurance documentation and verifying insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions regarding their care and keep them informed of their status.
Inform technical staff of patient flow.
Prepare patients for examination by conducting interviews, verifying patient information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check expiration dates on supplies.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Ensure reception is well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily controls and equipment calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.