Medical Assistant High Point Quaker Lane OB/GYN

Advocate Health and Hospitals Corporation•High Point, NC

10d

About The Position

The Medical Assistant supports patient care at the High Point Quaker Lane Obstetrics/Gynecology clinic. The role prepares and rooms patients, gathers and documents health information, performs laboratory procedures, assists physicians and advanced practice professionals with procedures, and administers medications under authorized orders or protocols. The Medical Assistant also coordinates tests, appointments, and referrals; communicates with patients and the care team; and performs other clinical support tasks within their scope of practice and demonstrated competencies. Care must be appropriate to patients’ age-specific needs and consistent with departmental policies and procedures. This position is full-time, benefits-eligible, and scheduled for 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m.; hours may change. The listed pay range is $21.85–$32.80, and the position is eligible for a sign-on bonus. The role involves frequent physical activity and exposure to mechanical, electrical, chemical, and blood and body-fluid hazards. Protective clothing and equipment are required as needed.

Requirements

Graduation from an accredited Medical Assistant program.
Current Medical Assistant certification from one of the following: CMA (AAMA), CCMA (NHA), NCMA (NCCT), RMA (AMT), RMA (American Allied Health), NCMSMA (NHCWA), NRCMA (NAHP), or NRMA (NRMA).
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical records systems.
Customer-service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to work with exposure to mechanical, electrical, chemical, and blood and body-fluid hazards, and to wear protective clothing and equipment as needed.

Nice To Haves

One year of experience is preferred.

Responsibilities

Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaints, allergies, and medications.
Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant’s scope.
Perform laboratory procedures, including tests and specimen collection, using aseptic technique and standard precautions and infection-control guidelines.
Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
Administer routine medications under physician or advanced practice professional orders or approved standing orders and protocols.
Follow through on procedure and test requests, pre-approved care algorithms, appointment changes, and referrals.
Refer questions to registered nurses and physicians or advanced practice clinicians according to scope-of-practice guidelines, and relay information to patients as directed.
Communicate with clinicians and other care-team members to support clinic flow, adjusting as needed.
Communicate accurate and timely information to patients.
Perform basic and advanced clinical support tasks within demonstrated competencies and under clinical supervision, which may include suture or staple removal, laboratory procedures, phlebotomy, EKG, spirometry, Holter monitor application, and prescription refills under approved protocols.
Provide care appropriate to patients’ age-specific needs, applying knowledge of growth and development across the life span and departmental policies and procedures.
Use patient-handling equipment with at least one other team member when available for patient lifts over 35 pounds or when a patient cannot assist; assess unique lifting or movement situations case by case.
Operate equipment necessary to perform the job and wear protective clothing and equipment as needed.