Medical Assistant, Family Medicine

Mass General Brigham•Millis, MA

12d•$23 - $25•Onsite

About The Position

The Medical Assistant supports a community-based family medicine practice serving patients from infancy through older adulthood. The practice provides preventive and health maintenance care, treats acute and chronic conditions, and coordinates specialist care. The Medical Assistant works onsite as part of a close-knit team of providers, medical assistants, and front desk staff, helping maintain smooth patient flow and assisting with examinations and treatment under the direction of a physician or advanced practitioner. The role includes clinical and non-clinical patient services, direct patient interaction, and collaboration with physicians, nurse practitioners, and nursing staff. This is a full-time, 40-hour-per-week position at Newton-Wellesley Hospital’s practice at 969 Main Street, Suite 205, Millis, Massachusetts. The schedule is Monday through Friday, generally 8:00 a.m. to 5:00 p.m., with one shorter day during the week.

Requirements

High school diploma or equivalent required; experience cannot be accepted in lieu of a degree.
One to two years of direct Medical Assistant experience or medical-field work required.
Onsite availability Monday through Friday, with a 40-hour weekly schedule and one shorter day.
For immunization administration, certification or three years of vaccine-administration experience and supervision by a provider are required, when applicable.

Nice To Haves

Associate’s degree in Medical Assisting.
Basic Life Support (BLS) certification from a recognized issuer.
National Certified Medical Assistant credential.
Demonstrated phlebotomy competence, for performing phlebotomy.
Empathy, a positive attitude, and genuine passion for healthcare work.

Responsibilities

Assist junior Medical Assistants with day-to-day questions and responsibilities and support their learning by participating in onboarding training.
Escort patients to examination rooms and prepare equipment for healthcare providers.
Interview patients to obtain medical information; measure vital signs, weight, and height; and record information in medical records.
Explain treatment procedures, medications, diets, and physician instructions to patients; order and organize educational materials to reinforce patient education.
Perform general office duties, including answering phones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients while providing positive customer service.
Collect, log, and prepare blood, tissue, and other laboratory specimens for testing; perform phlebotomy when competent to do so.
Maintain immunization inventory and check expiration dates.
Provide immunizations when applicable, with required certification or three years of vaccine-administration experience and provider supervision.
Contribute to departmental quality initiatives, including use of two patient identifiers and hand hygiene.
Support patient comfort, address patient concerns, and help manage scheduling and patient flow.