Medical Assistant - OrthoNeuro

SCA Health•New Albany, OH

About The Position

The Medical Assistant supports OrthoNeuro’s clinical operations by completing general medical assistant functions, including patient intake, communication with physicians and staff, handling physician messages, and maintaining clean examination rooms and clinic work areas. The role provides clinical assistance as needed and helps coordinate testing and follow-up care. The position may require Saturday on-call coverage and travel to satellite offices.

Requirements

High school diploma or equivalent.
Minimum of 2–3 years of experience in a clinical setting.
Proficiency with EMR systems and basic computer applications.
Strong interpersonal and communication skills.
Ability to multitask in a fast-paced environment with attention to detail.
Ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle and feel objects; ability to climb, pull, push, and kneel.
Maximum unassisted lift of 50 lbs.; average lift of 25–50 lbs.

Nice To Haves

Completion of a certified Medical Assistant program (CMA, RMA, or equivalent).
Orthopedic or surgical specialty experience.
Experience with orthopedic-specific EMR systems such as Athenahealth, NextGen, or Epic.
Familiarity with medical terminology, procedures, and durable medical equipment (DME).
Bilingual ability, such as Spanish or Mandarin.

Responsibilities

Complete EMR intake at the time of service and escort patients to examination rooms.
Review histories and physicals for new patients and new problems before the physician sees the patient.
Provide medical assistance as needed, including casting, suture removal, drawing injections, and recording prescriptions.
Give patients instructions regarding cast-related issues.
Assist with physical therapy requests, work restrictions, and school notes.
Assign procedure and diagnosis codes based on the physician’s determinations, document them on encounter forms, and review forms for completeness and coding accuracy.
Receive and respond to patient medical messages and prescription requests, and record them in patient records.
Communicate with physicians and staff, and develop a streamlined process for written or verbal patient messages after physician review.
Comply with OSHA requirements for biohazard disposal and dispose of expired medications.
Order medical supplies and assist with medical-record filing as needed.
Schedule outpatient testing and assist with pre-certification for MRI, CT, bone scans, DEXA scans, and other tests.
Keep examination rooms and clinic work areas clean and tidy for the next scheduled clinic.
Obtain MRI and X-ray readings for physician review and diagnosis, which may require travel and coordination with local radiologists.
Contact ancillary services to coordinate follow-up care and communication among involved parties.
Attend required meetings and annual in-service programs, follow company policies and facility safety procedures, identify unsafe situations, and notify a supervisor.
Work cooperatively and positively with colleagues, use sound judgment regarding questionable findings or concerns, and adapt priorities to changing needs.
Provide Saturday on-call coverage and travel to satellite offices if necessary.