Medical Assistant (Credentialed/Certified) - UI Health, Off-Site Ambulatory Services

University of Illinois Chicago•Chicago, IL

1d•Onsite

About The Position

Under the direction of a physician, the Medical Assistant performs clinical and clerical services supporting physician practice in an outpatient setting. The position is based at UI Health Off-Site Ambulatory Services in Chicago, Illinois, at 55th & Pulaski, and is on-site, with a 40-hour workweek on days. The role supports direct and indirect patient care, including preparing and maintaining electronic health records, assisting with patient intake and assessments, obtaining vital signs and specimens, performing basic tests and approved injections, and helping with diagnostic and therapeutic procedures. It also supports specimen processing and testing, laboratory follow-up, infection control, equipment maintenance, referrals and pre-authorizations, appointment scheduling, patient registration, reception, and payment collection. The Medical Assistant may also participate in process-improvement, technology, and committee initiatives. Illinois residency is required within 180 days of employment. The position is intended to be eligible for benefits, including health, dental, vision, and life insurance, a retirement plan, paid time off, and tuition waivers for employees and dependents.

Requirements

High school graduation or equivalent.
Current, valid Certified Medical Assistant certification from an approved certifying board: AAMA, AMT, NCCT, and/or NHA.
Current, valid American Heart Association Basic Life Support CPR certification.
Ability to communicate effectively, both verbally and in writing, in English and Spanish.
Illinois residency within 180 days of employment.

Responsibilities

Maintain and prepare electronic health records and medical records, ensuring documentation is complete.
Obtain missing documentation before examinations and document medical visits, observations, and related activities.
Assist clinical staff with patient intake, preliminary assessments, education, and documentation of patient condition and presenting complaints.
Obtain vital signs and other health information and conduct patient screenings.
Administer basic tests as directed by a healthcare provider, including EKG, spirometry, pulse oximetry, and CLIA testing.
Explain test preparations and directions to diagnostic or treatment areas to patients.
Obtain specimens using noninvasive techniques and collect blood specimens by capillary and venipuncture techniques.
Assist medical and nursing staff with diagnostic and therapeutic procedures appropriate to training and skill level.
Respond to patient inquiries in person and by telephone, relaying information to appropriate clinical staff.
Transport or accompany patients as directed.
Document patient medications for medication reconciliation by history.
Administer approved injections according to appropriate protocols.
Complete requisitions for diagnostic tests and procedures under clinical staff supervision and following physician orders.
Assist with collection and processing of patient specimens, perform and document point-of-care testing, and record laboratory data.
Follow up to obtain laboratory and test results and other relevant medical record information.
Maintain the patient-care environment in compliance with safety and infection-control requirements, including managing supplies and disposing of used patient-care materials.
Perform and document equipment quality-control tests as appropriate; clean and sterilize equipment and maintain cleaning logs.
Obtain pre-authorizations and referrals.
Maintain patient files and medical records and extract clinical or demographic information as required.
Schedule appointments; check patients in and out; requisition charts and studies; register patients and activate accounts according to hospital procedures.
Assist with office reception and business-support functions.
Collect patient cash payments and maintain accurate collection records.
Participate in or assist with initiatives and projects involving process design, implementation, EHR, and other technologies, and serve on assigned committees.
Perform other related duties and participate in special projects as assigned.