Medical Assistant (Credentialed/Certified) - MSHC - Auburn Gresham

University of Illinois Chicago•Chicago, IL

6d•Onsite

About The Position

Under the direction of a physician, the Certified Medical Assistant performs clinical and clerical services supporting physician practice in an outpatient setting. The role follows healthcare facility protocols and assigned duties, providing direct and indirect patient care, maintaining medical records, and supporting clinic operations. The position is onsite at Mile Square Health Center – Auburn Gresham in Chicago, Illinois.

Requirements

High school graduation or equivalent.
Current, valid Certified Medical Assistant certification from an approved board: AAMA, AMT, NCCT, or NHA.
Current, valid American Heart Association Basic Life Support CPR certification.

Nice To Haves

Knowledge of basic medical terminology and first aid principles, methods, and techniques.
Knowledge of aseptic and sterilization techniques.
Demonstrated competency in point-of-care testing and specialized tests.
Knowledge of inventory procedures.
Knowledge of medical-record policies, procedures, and documentation requirements.
Skill in telephone communications and communicating with people from varied cultural and economic backgrounds.
Ability to recognize the needs, physical characteristics, and behavior of patients across age groups.
Knowledge of billing and collection procedures.
Accuracy and skill in writing medical requisitions and taking and recording vital signs and other patient measurements.
Ability to make decisions based on urgency and work procedures and hospital or clinic policies.
Ability to follow oral and written instructions and deal effectively with patients, staff, and others.
Ability to organize work activities.
Knowledge of University, Medical Center, departmental, and work-unit policies and procedures.
Knowledge of registration and scheduling requirements and ability to enter information accurately into manual and automated patient information systems.

Responsibilities

Assist nursing and medical staff with preliminary assessments, patient education, and documentation of patient conditions and health complaints.
Obtain vital signs and other pertinent health information and conduct patient screenings during intake.
Administer basic tests as directed by healthcare providers, including EKG, spirometry, pulse oximetry, and CLIA-related testing.
Inform patients about test preparations and directions to diagnostic or treatment areas.
Assist clinical staff with diagnostic and therapeutic procedures appropriate to the employee’s training and skill level.
Respond to patient inquiries in person and by telephone and relay information to appropriate clinical staff.
Transport or accompany patients as directed; document medication histories for medication reconciliation; administer approved injections according to protocol; and conduct screening tests for common diseases or viruses.
Complete requisitions for diagnostic tests and procedures under clinical staff supervision and physician orders.
Assist with collecting and processing specimens, perform and document point-of-care testing, follow up on test results, and record laboratory data.
Maintain a safe and infection-controlled patient care environment, including ordering and stocking supplies, disposing of used supplies, sterilizing equipment, and maintaining cleaning logs.
Perform and document equipment quality-control tests as appropriate; obtain pre-authorizations and referrals.
Maintain and prepare electronic health records and patient files, obtain missing documentation, document visits and observations, and extract clinical or demographic information as required.
Schedule appointments; check patients in and out; requisition charts and studies; register patients and activate accounts according to hospital procedures.
Support office reception and business operations, collect patient cash payments, and accurately record collections.
Recognize the needs, physical characteristics, and behavior of patients across age groups and with special needs.
Participate in initiatives to improve EHR and other technology processes, improvement projects, and assigned committees.
Perform other related duties and participate in special projects as assigned.