Medical Assistant - IRMC Physician Group - Plumville Medical Center - Full Time

Indiana Regional Medical Center•Plumville, PA

27d•Onsite

About The Position

This full-time Medical Assistant position at IRMC Physician Group's Plumville Medical Center involves a combination of clinical and clerical duties. The role requires a professional with at least one year of experience in a medical environment, performing both front and back office activities. The Medical Assistant will be responsible for patient intake, assisting with procedures, maintaining medical supplies and equipment, and ensuring adherence to safety and privacy regulations. Clerical duties include patient registration, scheduling, insurance verification, payment collection, and managing medical records. The position requires strong communication, organizational, and critical-thinking skills, as well as the ability to work effectively in a team and independently.

Requirements

Completion of accredited medical assistant program preferred.
At least one year of experience preferred in performing front and back office activities in a medical environment.
Current CPR certification.
Moderate medical knowledge of front and back office procedures and medical terminology.
Knowledge of equipment, supplies, and instruments used in a medical office.
Knowledge of routine clinical laboratory methods.
Knowledge of universal blood and body fluid precautions.
Knowledge of OSHA rules and regulations.
Knowledge of established protocol for storing poisons, narcotics, acids, caustics, and flammable items.
Knowledge of restrictions imposed by various managed care carriers.
Knowledge of various forms inherent to the profession.
Knowledge of patient HIPAA/confidentiality regulations.
Fundamental knowledge of billing procedures.
Ability to establish and maintain cooperative relationships with staff members, office providers, and management.
Ability to create a responsive caring environment for patients.
Ability to respond promptly to physician’s directions.
Ability to maintain medical records in a concise and accurate manner.
Ability to employ correct aseptic techniques in preparation of instruments & equipment.
Ability to react quickly in emergency situations.
Ability to recognize and prevent possible safety hazards.
Ability to ensure proper maintenance of equipment.
Ability to communicate clearly and facilitate patient education when warranted.
Ability to act as advocate and assist physician in meeting the physical and mental needs of patient.
Ability to exercise independent judgment.
Ability to communicate clearly and concisely.
Ability to exercise strong critical-thinking skills.
Ability to maintain organized and accurate records.
Ability to exercise team coordination skills.
Ability to exhibit strong leadership skills.
Ability to follow set outlines and be alert to variations and make decisions accordingly.
Ability to understand and enforce the financial policy of the practice.
Ability to recognize and correct costly data capture errors.
Ability to process a variety of medical reports and correspondence.
Ability to perform functions that consistently fall within the legal boundaries of the profession.

Nice To Haves

Completion of accredited medical assistant program.
At least one year of experience in performing front and back office activities in a medical environment.

Responsibilities

Greet patients and escort them to examination rooms.
Take and record vital signs, weight, height, and pain scale.
Ensure accurate completion of patient intake forms and medical history.
Assist in office procedures within the scope of practice.
Provide patient instructions and education.
Obtain, review, and scan signed consent forms.
Set up procedure trays and maintain a sterile field.
Notify physician when the patient is ready for examination.
Maintain and re-stock clinical supplies.
Manage inventory and expiration dates of in-office medications.
Perform daily checks of refrigerator temperature and maintain logs.
Perform monthly checks of emergency medication kits, eye wash stations, oxygen tanks, and AEDs.
Ensure rooms and instruments are cleaned and sanitized according to policy.
Manage orders tracking to ensure patient testing is completed.
Ensure adherence to OSHA guidelines.
Prepare patient charts for upcoming appointments, checking and obtaining results.
Review patient charts to ensure quality measures have been met.
Ensure charges are dropped accurately for each patient encounter, including ancillary charges.
Travel to other IRMC Physician Group offices when needed to cover clinical/clerical duties.
Perform other services deemed reasonable by physician or practice manager.
Greet and register incoming patients and visitors.
Process patient registration forms.
Collect, scan, and update patient personal and financial information.
Run insurance verification/eligibility on every patient.
Work insurance eligibility alerts.
Collect payments from patients and provide receipts.
Retrieve messages from answering service/voicemail.
Answer telephone and direct calls to the appropriate party.
Work Cerner message center pools and complete messages.
Schedule patient appointments according to provider protocol.
Maintain copays, petty cash logs, and receipts.
Forward medical record requests to the Health Information Management Department.
Monitor patient reminder system for cancellations, reschedules, and no-shows.
Follow HIPAA, Confidentiality, and Security rules.
Accept and sign for mail parcels and other deliveries.
Practice sterile techniques and universal precautions when accepting specimens.
Provide lead or manager with a list of clerical supplies.
Maintain an orderly, neat, and clean front desk area and waiting room.
Retrieve faxes from the fax machine.
Obtain prior authorizations as required by patient insurance policy.
Travel to other IPG offices when needed to cover front office.
Perform other tasks as requested.