Medical Assistant | Behavioral Health Clinic | Part-Time

Logan Health Medical Center•Whitefish, MT
•Onsite

About The Position

Logan Health is seeking a Certified or Registered Medical Assistant for its Behavioral Health Clinic in Whitefish, Montana. This part-time role is scheduled for 25 hours per week and supports patient care, clinic flow, provider needs, and daily operations. The Medical Assistant helps create a welcoming, respectful, confidential, and judgment-free experience for patients receiving mental health services, while supporting their physical and emotional well-being as part of a collaborative care team. The position works with behavioral health providers, nurses, and clinical staff to prepare patients for appointments, assist with care, examinations, and treatments, document information, coordinate follow-up care, and maintain clinic operations. The role is designated as a day shift with variable hours. Schedules may be adjusted to meet the position’s requirements and organizational needs.

Requirements

  • Registered Medical Assistant (RMA) through an accredited certifying organization, or Certified Medical Assistant (CMA) through an accredited certifying organization.
  • RQI Provider (BLS) certification within seven days of hire or transfer, or before providing independent patient care, whichever comes first.
  • Strong organizational skills, attention to detail, critical thinking, and ability to prioritize effectively.
  • Excellent verbal and written communication skills.
  • Ability to work independently while contributing to a collaborative team environment.
  • Commitment to professionalism, patient confidentiality, and exceptional patient care.
  • Ability to act with integrity, kindness, empathy, and sensitivity to individual patient needs.
  • Proficiency with Microsoft Office Suite and ability to learn additional software systems as needed.

Nice To Haves

  • One year of experience in a medical practice setting.
  • Experience in behavioral health, mental health services, or a related healthcare setting.
  • Medical office experience and medical terminology training.
  • Knowledge of anatomy, physiology, medical terminology, basic laboratory values, pharmacology, infection control practices, and HIPAA requirements.

Responsibilities

  • Greet, room, and prepare patients for appointments, including obtaining medical histories and vital signs while maintaining a welcoming and confidential environment.
  • Assist behavioral health providers with patient care, examinations, and treatments while prioritizing patient comfort, dignity, and safety.
  • Collect laboratory specimens, perform competency-validated clinical tasks, and accurately document patient information in the electronic medical record.
  • Coordinate patient care activities, including referrals, prior authorizations, scheduling, and follow-up appointments to support continuity of care.
  • Support daily clinic operations by maintaining examination rooms, equipment, and supplies, and assisting with patient calls and portal communications.
  • Communicate compassionately with patients experiencing emotional or behavioral health challenges and contribute to a collaborative care team.
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