Medical Assistant - Behavioral Health / Outpatient Clinic

On Demand / New Day Recovery LLC•Austintown Township, OH
•Onsite

About The Position

On Demand Counseling is seeking a motivated, dependable Medical Assistant to support its outpatient counseling and recovery-focused services at its office in Austintown, Ohio. The Medical Assistant supports clinical operations by providing direct patient care, assisting providers, and helping ensure a smooth and efficient patient experience in a medium- to fast-paced setting.

Requirements

  • High school diploma or equivalent.
  • Successful completion of a BCI/FBI background check and pre-employment drug screen.
  • Experience with medical terminology and electronic medical records (EMR) systems.
  • Strong organizational, communication, and multitasking skills.

Nice To Haves

  • Medical Assistant certification (preferred, but not required).
  • Phlebotomy experience.
  • Experience in behavioral health, addiction medicine, or Medication-Assisted Treatment (MAT).

Responsibilities

  • Perform patient intake and triage, take vital signs, and update medication lists and medical history.
  • Provide clinical support including venipuncture, injections, vaccines, EKGs, wound care, and urinalysis (observed collections).
  • Assist with Medication-Assisted Treatment (MAT) workflows and patient support.
  • Document accurately in Electronic Medical Records (EMR) and maintain compliance.
  • Coordinate patient flow, scheduling support, referrals, and front- and back-office tasks.
  • Communicate with patients, families, and the care team to support patient-centered care.
  • Follow infection control and safety protocols.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Short-Term Disability.
  • 100% company-paid life insurance ($25,000), with optional supplemental coverage.
  • 401(k) with employer match (eligibility after one year).
  • Paid Time Off (PTO).
  • Paid holidays.
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