Medical Assistant

Oak Orchard Health•Village of Warsaw, NY

16d•$17 - $20

About The Position

The Medical Assistant administers patient care and therapeutic measures as directed by and in assistance to medical provider staff. The role prepares patients and examination rooms, supports providers and care teams, performs screenings and specimen collection, maintains accurate electronic health records, and contributes to patient flow and quality improvement. The employee must be available to start at 7 a.m.

Requirements

Minimum high school diploma or equivalent.
Excellent communication and organizational abilities.
Working proficiency with Microsoft Word, Excel, and Outlook.
Address patients in a courteous, respectful, and professional manner.
Must be available to start at 7 a.m.

Nice To Haves

Completion of an accredited medical assisting program.
One year of experience in a medical office or related environment.

Responsibilities

Prepare patients for provider visits by recording height, weight, and vital signs; reconciling medications; verifying allergies, social history and smoking status, and pharmacy; and preparing refill requests.
Follow health maintenance and chronic care protocols, entering information into the chart and alerting providers as appropriate.
Prepare examination rooms and patients for procedures and examinations, and chaperone visits as needed.
Perform pre-visit planning using software tools and chart review to anticipate scheduled patients’ health maintenance, preventive, and chronic care needs, and assess whether acute visits can be accommodated.
Huddle as needed with providers, care managers, and other care team members, including Patient Engagement and PSRs.
Maintain patient flow by preparing patients for provider visits.
Assist providers in responding to patient needs related to medications, lab results, procedures, and preventive and health maintenance measures.
Collect and label laboratory specimens.
Provide age- and patient-appropriate screenings, such as hearing and vision screenings, and document or report results as appropriate.
Monitor exam room supplies through regular inventories and restocking.
Complete medical forms, record transfers, and laboratory and X-ray requisitions as required when working with a provider.
Follow organizational infection control policies and procedures.
Maintain accurate nursing notes in patient medical records according to organizational protocols.
Actively participate in quality improvement efforts.
Preload new-patient clinical chart information and history, including immunizations, medications, problem lists, and past medical, social, and family history.
Initiate and complete all parts of medication prior-authorization requests based on insurance requirements.
Maintain accurate and pertinent EHR documentation according to the organization’s patient-record documentation guidelines.
Respond to other reasonable requests from management.