Medical Assistant (Spanish preferred)

CVS Health•Elgin, IL

About The Position

The Medical Assistant at Oak Street Health gathers necessary medical information so providers have accurate information for healthcare decisions. Medical Assistants are vital members of Care Teams and report to the Practice Manager or Center Operations Specialist. The role requires flexibility, energy, attention to detail, and problem-solving skills, as well as building relationships with Oak Street Health members and collaborating with teammates to provide a strong patient experience and support clinical results. The Medical Assistant assists in assessing patients’ health conditions through screenings and routine diagnostic testing during appointments.

Requirements

State or national certification, as required by state, or graduation from an accredited medical assistant course.
One year of experience as a medical assistant.
CPR or BLS certification.
Experience with electronic medical records.
Computer skills and ability to quickly navigate multiple programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
Proficiency in non-English languages as required by the center’s demographics.
US work authorization.
Problem-solving skills, professional accountability, and a flexible, positive attitude.
Strong communication skills and customer service orientation.

Nice To Haves

Minimum of three years in a Medical Assistant role.
Successful mastery of the workflow in a previous Medical Assistant position.
Interest in expanded responsibilities, greater clinical experience, and making an impact in patients’ lives.
Two or more years of experience working with geriatric patients.
Phlebotomy Technician Certification.
Spanish proficiency is preferred, as indicated by the role title.

Responsibilities

Ensure efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
Inventory supplies and stock exam rooms.
Respond to patient requests for telephone support, including providing lab results and faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C, spirometry, EKGs, and blood draws for lab testing.
Import required documents into the electronic medical record through scanning or PDF upload.
Participate in care team meetings about patient care and clinic operations.
Process orders for durable medical equipment.
Request medical records from external providers as required by the provider.
Conduct routine quality control checks as required, including infection control measures, equipment checks, and checks for expired medications and supplies, and/or assist in maintaining the center lab.
Perform other duties as assigned.